Rasa X Conversations page always EMPTY?

(Ming Liu) #1

I’ve just created a new application by " rasa init" and “rasa x”, then on the Conversions page I generated a test link and open a new tab to start a chat. After that, I went back to the Conversions page expecting to see a new conversion history, but there was nothing. (According to the demo in Rasa X Product Announcement, it did this) Wondering what I did wrong…

OS: ubuntu 18.04 64bit rasa --version: 1.0.1 Steps:

  1. pip install rasa-x --extra-index-url https://pypi.rasa.com/simple
  2. mkdir rasax & cd rasax
  3. rasa init
  4. rasa x --debug Please see attached log.txt.log.txt (17.5 KB)
(Jens Kohl) #3

Same here. Looks like a bug. I also always get a nag screen if I’m about to start a new project or want to import an existing one.

(Juste) #4

Hey @MingL0L and @jkohl. The conversations tab will be empty until someone actually tests your bot - has a conversation with your assistant after your share a link to you bot with them or if you test it yourself. Can you confirm that you have done that?

Stories tab will have the data there because it contains the initial stories you trained your models on, that’s why they are there :slight_smile:

(Nick Opris) #5

I had the same issue. Maybe there needs to be a message on that empty screen to explain when you get the first conversation listed?

(Ming Liu) #6

Hey Juste @Juste, I did share a link and i used it to test it myself.

(Tyler Burton) #7

Hello. I am also experiencing this. I run Rasa X locally and try to train the bot in the “Talk to your bot” tab but I’m not seeing any of my prior conversations listed. Any updates on this? Do you have a link to the bug that you can post?

(Nick Opris) #8

Go to http://localhost:5002/conversations

Click on the share icon.

Pick up the link and open it in a new browser.

Have a conversation there.

It will show back at http://localhost:5002/conversations

Talk to your bot conversations will not show on your conversations page.

As explained here -> https://forum.rasa.com/t/rasa-x-conversations-page-always-empty/10600/4

(Tyler Burton) #9

@nickopris thanks for the tip! Would be nice to see some documentation explicitly call out that you must share the link and open in a new browser/session to accomplish this. Based on what @Juste said above, particularly the " or if you test it yourself." part, I was lead to believe that the “Talk to your bot” tab was used to build conversational artifacts, now I see that it’s more just a live debugger.

(Akela Drissner) #10

I agree we could make our docs clearer about that, and we will do so soon :slight_smile: but yeah, the “talk to your bot” screen is for you personally and the “share your bot” for external users. You can debug your conversation the same way as you can any external conversations