Hey everyone,
First, we’d like to take this moment to give a huge shoutout to our many active forum members, including @nik202, @itsjhonny, @souvikg10 , @E-dC and @vio_lovis , for being so generous with their time and expertise. We would also like to extend special thanks to our community moderator and Rasa Hero, Chris Rahmé. If any other community members are interested in community moderation, please feel free to reply here.
Second, an update: As many of you know, we’ve had some changes at Rasa recently, including saying goodbye to our Head of Developer Relations, Juste. As a result, we have reduced capacity at the moment for offering support on the forums and we want to be upfront about that. We previously had an internal commitment to answer every question in a couple of days, but we’re no longer able to do that and we think that it is important to be open about the change. (And, to be honest, we haven’t been able to keep up with it for a while; you all ask so many good questions!)
What hasn’t changed is that we’re still committed to actively maintaining and improving Rasa Open Source. If you find a bug, the best way to surface is still to 1) see if it’s an existing GitHub issue and 2) if it’s not, create one for it.
We believe that the Rasa Community consists of highly skilled and creative minds and we would like to encourage everyone to help each other and share your knowledge here on the forum and we look forward to building more open source chatbot tooling with you.
) and I just try to give back whenever I stumble on a question I can answer myself. Which still doesn’t happen too often 
