Bug in displaying responses in the Talk to your Bot UI on Rasa-X

[Deprecated] Rasa X Community Edition
1

Hi,

I’ve installed Rasa in a remote server that I have access through SSH with port tunnelling to 5002 so I can open the Rasa X UI. However, when I try to use the “Talk to your bot” feature, the bot response to my intents isn’t rendered and the 3 dots bubble stays forever, even if the POST request to /chat has been successfully received. if I want to see the latest bot responses on the UI, I always need to refresh the page for each response.

What could be the problem? This issue does not happen when running Rasa X locally.

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2

Did you check the Console, are there any errors in there?

Did you try with Chrome?

3

There are no errors in the console. I’ve tested it on both Chrome and Firefox

4

@gausie do you have an idea where this might be coming from?

5

santiago que programa estas usando para impeccionar la red ?

6

@santteegt I’m seeing the same error. I think it’s a bug on the GUI. I’ve filed it here: Web chat unresponsive; API fine, other channels fine · Issue #4479 · RasaHQ/rasa · GitHub. I think it might be good if you also comment on that issue.

7

Hi, any update to this issue, we have a same kind of problem. AV