Rasa X Conversation tab not showing conversations from Custom UI

[Deprecated] Rasa X Community Edition
1

Hi Team, I have a custom UI for my bot. I want to be able to see the conversations users are having with the bot. When I check the conversation tab in Rasa-X it shows only the conversations that have happened on Rasa-X. How can I see the conversations users are having from the Custom UI?

2

Hi @akelad,

Please look into it. Even I am facing the same issue. Rasa version : 2.7.1 Rasa X version : 0.41.2 Rasa sdk version : 2.7.0

I cannot see my conversations no matter what I do. I have restarted the server several times. Please help me in this.

Thanks in advance!