Unfortunately, there are no updates recently. So I try to find out how to solve this problem in a new topic
We run our bot on a server with the following software parts:
rasa x: 0.24.7
If we share our bot with testusers the bot doesn´t reply always to the user with a response.
After the testpage is reloaded the bot response is shown up. I think this is very nasty for the users to reload the page after every single input.
We have some CustomActions in our stories. Could it be possible that rasa x and the CustomServer doesn´t run smoothly together?
Or do you think that I have to use other rasa versions?
I have already run the bot on explorer and chrome. At both browsers the Bot in the testwindow sometimes reply with a answer and sometimes not (then I have to reload the page and the bot shows up a response)
Do I have to use a specific browser or is there any other problem related to this topic? Maybe the RasaVersion?
It does sometime to me as well. I am using chrome. Make sure you have restarted the server after each conversation it does hang sometimes especially if conversation fail. Do the training from terminal and when start first time give it a bit of time extra few seconds before you typing.