Problem installing Rasa X--Certificate verification failure

[Deprecated] Rasa X Community Edition
1

Trying to install Rasa X in a Windows Anaconda2 environment

(py36) C:\WINDOWS\system32>pip install rasa-x --trusted-host pypi.rasa.com -i https://pypi.rasa.com/simple
Looking in indexes: https://pypi.rasa.com/simple
Collecting rasa-x
  Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:847)'),)': /rasa-packages/14b7/rasa-x/rasa-x-0.19.0.tar.gz?GoogleAccessId=pypi-storage%40pypi-190908.iam.gserviceaccount.com&Signature=Kx77h5Pl0eth5JrsUXlXuDXgXSe9ByqTnM6WiKX4aphC%2FCbEXEErq56ZLOCdVHSjK3ThiSq3KnS3F3ONOGgUQ49OnWIZyqaT9onruSxu2uHMZ%2Bc3DxW5tlv%2FyJN%2BbDj4ij0jTVgUNhFMHunklR2a9s%2BuQXgO2lNtv0hWqrC%2BMfiXZwc52ISOt6FPwwkh6kXeR7U06IIHci4p%2BvCmEp3SrQ4tRDdIJGdgmJuQFE1yyVFiHJP7XEhPvRB44fJMa2879hxMq7whbjXq5Ff8sgvd%2FPspVc1j29Tv%2BqmFZRmdb610Cu%2B9oE0PTEflXJ5gr2DCSdu0kMkKSXnvCT%2BuYhTDtg%3D%3D&Expires=1558994169
1 Like
2

@lgrinberg seems like maybe your machine doesn’t trust the storage.googleapis.com SSL certificate. Can you see if you can download it directly from pypi.rasa.com?

3

After a while, I came back to this, downloading from pypi.rasa.com didn’t really work, but I tried bypassing the certificate check for storage.googleapis.com and that did work! pip install rasa-x --extra-index-url https://pypi.rasa.com/simple --trusted-host pypi.rasa.com --trusted-host pypi.python.org --trusted-host pypi.com --trusted-host storage.googleapis.com

Now Rasa X is installed