Unable to Install RASA X on local machine

[Deprecated] Rasa X Community Edition
1

While trying to install RASA X on my local machine. But, I am seeing the below error.

Could not fetch URL https://pypi.rasa.com/simple/rasa-x/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host=‘pypi.rasa.com’, port=443): Max retries exceeded with url: /simple/rasa-x/ (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1045)’))) - skipping Collecting rasa-x ** Using cached rasa-x-0.0.2.tar.gz (1.4 kB)**

2

Can you share the outputs of rasa --version, python -V, pip -V, and the command you used to install Rasa X?

3

I have the same issue trying to upgrade to rasa-x 0.42.4. after the failure I uninstalled and tried to reinstall:

pip install rasa-x -i Simple Index Looking in indexes: Simple Index WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1108)’))’: /simple/rasa-x/ WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1108)’))’: /simple/rasa-x/ WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1108)’))’: /simple/rasa-x/ WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1108)’))’: /simple/rasa-x/ WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1108)’))’: /simple/rasa-x/ Could not fetch URL https://pypi.rasa.com/simple/rasa-x/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host=‘pypi.rasa.com’, port=443): Max retries exceeded with url: /simple/rasa-x/ (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1108)’))) - skipping ERROR: Could not find a version that satisfies the requirement rasa-x (from versions: none) ERROR: No matching distribution found for rasa-x

here is some info reg. my system:

rasa --version Rasa Version : 2.8.12 Minimum Compatible Version: 2.8.9 Rasa SDK Version : 2.8.2 Rasa X Version : None Python Version : 3.8.0 Operating System : Windows-10-10.0.18362-SP0 Python Path : C:\Python\Python38\python.exe

python -V Python 3.8.0

pip -V pip 21.3.1 from c:\python\python38\lib\site-packages\pip (python 3.8)

4

I managed to solve the issue by running the following command:

pip install rasa-x --extra-index-url Simple Index --trusted-host pypi.rasa.com