RASA-X Install Error

Getting Started with Rasa
1

Hi All,

I am trying to install RASA-X by using below command

pip install rasa-x --extra-index-url https://pypi.rasa.com/simple

OS : Windows 10, Python - 3.6.1

But I am facing the below issues. Kindly help

Looking in indexes: https://pypi.org/simple, https://pypi.rasa.com/simple Collecting rasa-x WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:749)’),)’: /simple/rasa-x/ WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:749)’),)’: /simple/rasa-x/ WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:749)’),)’: /simple/rasa-x/ WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:749)’),)’: /simple/rasa-x/ WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:749)’),)’: /simple/rasa-x/ Could not fetch URL https://pypi.rasa.com/simple/rasa-x/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host=‘pypi.rasa.com’, port=443): Max retries exceeded with url: /simple/rasa-x/ (Caused by SSLError(SSLError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:749)’),)) - skipping Using cached https://files.pythonhosted.org/packages/52/41/1d1c7a2b68e8a0524dd96290c10ce57e05b1ef4db1f0fb3fe221b9e3077d/rasa-x-0.0.2.tar.gz ERROR: Complete output from command python setup.py egg_info: ERROR: running egg_info creating pip-egg-info\rasa_x.egg-info writing pip-egg-info\rasa_x.egg-info\PKG-INFO writing dependency_links to pip-egg-info\rasa_x.egg-info\dependency_links.txt writing top-level names to pip-egg-info\rasa_x.egg-info\top_level.txt writing manifest file ‘pip-egg-info\rasa_x.egg-info\SOURCES.txt’ c:\users\uid\appdata\local\continuum\anaconda3\lib\distutils\dist.py:261: UserWarning: Unknown distribution option: ‘long_description_content_type’ warnings.warn(msg) c:\users\uid\appdata\local\continuum\anaconda3\lib\distutils\dist.py:261: UserWarning: Unknown distribution option: ‘project_urls’ warnings.warn(msg) warning: manifest_maker: standard file ‘-c’ not found

reading manifest file 'pip-egg-info\rasa_x.egg-info\SOURCES.txt'
writing manifest file 'pip-egg-info\rasa_x.egg-info\SOURCES.txt'
Traceback (most recent call last):
  File "<string>", line 1, in <module>
  File "C:\Users\uid\AppData\Local\Temp\pip-install-e24pjlj4\rasa-x\setup.py", line 39, in <module>
    raise RuntimeError('Please use `pip install rasa-x -i https://pypi.rasa.com/simple` instead to install the rasa-x package')
RuntimeError: Please use `pip install rasa-x -i https://pypi.rasa.com/simple` instead to install the rasa-x package
----------------------------------------

ERROR: Command “python setup.py egg_info” failed with error code 1 in C:\Users\uid\AppData\Local\Temp\pip-install-e24pjlj4\rasa-x\

2

hey @RasaNaresh check your proxy the installation has failed to due to your network proxy :slight_smile:

3

Hi Jitesh, Thank You for your prompt reply

I have already tried setting proxy in the below format

proxy = http://[domain name]%5C[username]:[password]@[proxy address]:[proxy port]

But did not work, moreover other pip intstalls are happening properly

4

I tried Below option , but no luck

pip install rasa-x --trusted-host pypi.rasa.com --extra-index-url https://pypi.rasa.com/simple

Looking in indexes: https://pypi.org/simple, https://pypi.rasa.com/simple Collecting rasa-x Downloading https://pypi.rasa.com/api/package/rasa-x/rasa-x-0.19.0.tar.gz ERROR: Exception: Traceback (most recent call last): File “c:\users\UID\appdata\local\continuum\anaconda3\lib\tarfile.py”, line 1640, in gzopen t = cls.taropen(name, mode, fileobj, **kwargs) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\tarfile.py”, line 1616, in taropen return cls(name, mode, fileobj, **kwargs) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\tarfile.py”, line 1479, in init self.firstmember = self.next() File “c:\users\UID\appdata\local\continuum\anaconda3\lib\tarfile.py”, line 2294, in next tarinfo = self.tarinfo.fromtarfile(self) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\tarfile.py”, line 1089, in fromtarfile buf = tarfile.fileobj.read(BLOCKSIZE) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\gzip.py”, line 276, in read return self._buffer.read(size) File “c:\users\UID\appdata\local\continuum\anaconda3\lib_compression.py”, line 68, in readinto data = self.read(len(byte_view)) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\gzip.py”, line 463, in read if not self._read_gzip_header(): File “c:\users\UID\appdata\local\continuum\anaconda3\lib\gzip.py”, line 411, in _read_gzip_header raise OSError(‘Not a gzipped file (%r)’ % magic) OSError: Not a gzipped file (b’<!’)

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File “c:\users\UID\appdata\local\continuum\anaconda3\lib\site-packages\pip_internal\cli\base_command.py”, line 178, in main status = self.run(options, args) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\site-packages\pip_internal\commands\install.py”, line 352, in run resolver.resolve(requirement_set) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\site-packages\pip_internal\resolve.py”, line 131, in resolve self._resolve_one(requirement_set, req) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\site-packages\pip_internal\resolve.py”, line 294, in _resolve_one abstract_dist = self._get_abstract_dist_for(req_to_install) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\site-packages\pip_internal\resolve.py”, line 242, in _get_abstract_dist_for self.require_hashes File “c:\users\UID\appdata\local\continuum\anaconda3\lib\site-packages\pip_internal\operations\prepare.py”, line 347, in prepare_linked_requirement progress_bar=self.progress_bar File “c:\users\UID\appdata\local\continuum\anaconda3\lib\site-packages\pip_internal\download.py”, line 886, in unpack_url progress_bar=progress_bar File “c:\users\UID\appdata\local\continuum\anaconda3\lib\site-packages\pip_internal\download.py”, line 750, in unpack_http_url unpack_file(from_path, location, content_type, link) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\site-packages\pip_internal\utils\misc.py”, line 634, in unpack_file untar_file(filename, location) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\site-packages\pip_internal\utils\misc.py”, line 562, in untar_file tar = tarfile.open(filename, mode) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\tarfile.py”, line 1586, in open return func(name, filemode, fileobj, **kwargs) File “c:\users\UID\appdata\local\continuum\anaconda3\lib\tarfile.py”, line 1644, in gzopen raise ReadError(“not a gzip file”) tarfile.ReadError: not a gzip file

5

hey @RasaNaresh use this command to install

pip install rasa-x --extra-index-url Simple Index

6

HI @JiteshGaikwad i saw your replies to the problem i tried everything as well but nothing works errors and 10 different errors every time i try to install rasa x