Masking data to Rasa X

Rasa Version      :         2.8.12
Minimum Compatible Version: 2.8.9
Rasa SDK Version  :         2.8.1
Rasa X Version    :         None
Python Version    :         3.8.0
Operating System  :         Windows-10-10.0.19041-SP0
Python Path       :         C:\Users\User\miniconda3\envs\rasa_demo4\python.exe

Hi all, I have my rasa inside of my premise server and my rasa x inside of my cloud server. I’M currently manipulating my data in PGadmin but it is not translating the same into my rasa x conversation tab.

what can i do to fix this issue?