Hello community. I know this topic has been asked many times but in all the threads I haven’t found anything that would help me. I am new to using the RASA framework and would like to set up a transfer to a human. I have visited the financial demo and Helpdesk-Assistant but it doesn’t explain how it works when you want to transfer a conversation to a human.
I would like to know if anyone has managed to do this at home, please tell me how they did it and if possible, have the structure of their code that allowed them to do it.