Has anyone tried chatbot assistant using Rasa on the website that connects with various APIs and databases to get answers to queries? Can it be integrated with email apps for sending follow up emails?
Custom Actions can do just about anything! Check out our demo bot which connects to APIs to do things like add users to our newsletter subscription and pull event details from our website HTML. You can also look at the medicare locator bot, whose actions pull data from a public database via an API call.
Through Custom Actions you can integrate it basically with anything. Just need some programming skills. If you are going to use rasa_core_sdk to make your actions you can use the smtplib library to send the e-mails. You can find more info over here: smtplib — SMTP protocol client — Python 3.7.3 documentation And a tutorial on how to use it over here: https://medium.freecodecamp.org/send-emails-using-code-4fcea9df63f