As Whatsapp does not support button, I am having trouble creating a bot for WhatsApp as my bot uses buttons. How can I go about replacing buttons and with what should I?
Also, because this functionality will be different from the rest of the channels, how do I differentiate between Slack, Whatsapp, and others?
Thanks
I’m not sure about the buttons for whatsapp, but you can use the channel attribute in your responses to mark responses that are specific to certain channels
Thanks Anand. The channel value is extracted/parsed from http request or is there a function just like get_slot() to retrieve “channel” value?
channel value is set from the individual connector (InputChannel) and rasa core chooses channel specific responses from the list of responses you’ve provided.
To see some example you can check some connector (telegram, facebook etc). You’re looking for the InputChannel in those files.