Can RASA be used to create a combination of transactional & conversational bot?
Like for example - I am trying to create a virtual data assistant chatbot using RASA. Through conversation user can request data for a particular country, macro-economic indicator. I want to give fixed list of choices for country, macro-economic indicator over chat to the user. Can you please guide If this is possible to do using RASA. Could you also please share examples/ links that I can refer to for this.
Please let me know If my query is unclear.
What are Transactional bots - Transactional Bots are pre-designed to provide a customer with a fixed set of choices. A customer can select an option that is relevant to problem they want to solve. Once a customer selects a choice, the chatbot will guide through the whole process by providing more options to the customer until their question has been answered or until their problem has been solved.