Story for when user interrupts form with a different intent

One solution that we are still testing is to write stories for interruptions that deactivates the active form then calls an action in the action server which asks the user if they would like to continue with the original intent/form or switch to the new intent that they have just interrupted with. The action parses the tracker for the two intents to offer as buttons to the user. However we are still testing this solution for any unforeseen issues with this approach.

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