Service unavailable when deploying rasa x on a server with Quick-Installation

[Deprecated] Rasa X Community Edition
1

Hey guys,

I’ve been trying to deploy my project onto a Google Cloud Platform Server and I’m having some troubles.

The first thing I did was make sure that it complied with the requirements. So:

Ubuntu 16.04

2 CPUs 8 GB

100 GB

HTTP and HTTPS allowed

I proceeded by installing Gcloud in my machine so that I could connect to the Gcloud instance. I use the Gcloud code to connect to it and I have access.

When following this tutorial I was having problems with the python version and the sudo bash ./install.sh would not be completed. So after spending a day trying to figure it out, I resorted to the quick installation.

By following the Quick Installation guide, everything works with this command:

curl -s get-rasa-x.rasa.com | sudo bash

And it gives me a URL for my website. However, both using the URL they sent me and changing it to the external address don’t work. On the original URL, I don’t get a response and on the external address I get “Service Unavailable”.

I’m not sure if I can share my whole URL but it looks like this:

http://##.###.###.##/login?username=me&password=

Any idea on what I did incorrectly?

2

Hi @MatheusParo and thanks for posting here! Have you been able to access the logs from the deployments? You can read how to do it here.

3

Hey Maxime, I’ve fixed it by following the manual docker installation. I wasn’t too knowledgeable in the area, but following the steps was clear enough and I was able to have it hosted now.

1 Like