Hi. I’m trying out Rasa as an alternative to Dialogflow.
In Dialogflow, I can save a list of responses for an Intent. When that Intent is matched, Dialogflow sends a random response from the list of saved responses. I am having a hard time figuring out how to do this with Rasa.
I domain.yml file I can create responses with the same name of the intent. But when I test it with rasa shell I don’t get something from those phrases as the response.
The doc also mentions retrieval actions. It seemed perfect for handing the smalltalk intents from Dialogflow. But it doesn’t support defining multiple intents right now, so it won’t work me.
So, where should I add my response phrases which I want as a response to particular intents? Thanks
I don’t know about Dialogflow, but the equivalent of this in rasa would be to use mapping policy.
So you would map an utterance with an intent in your domain and the utterance can have multiple text in it (See variations in response). So when NLU will classify an intent, the core will directly predict the mapped utterance and will utter one of the text under that utterance at random.