Readiness and Liveness probe failed - deploying Rasa X on CentOS 7

Hey there, I need help for my bachelor thesis. I want to deploy Rasa X on a Server with CentOS 7. It matches the requirements named on Quick-Installation After everything is installed, the pods are started. The pod rasa-rasa-x is not able to get in a healthy state. The overview of the pods:

desribe rasa-rasa-x :

It says connection refused. I am in a managed network system, in which I have no insight. But ifconfig gives me:

I can ping the IP-adress without the port. When I add the port I get name is unknown.

How can I fix that?