Hello, I have a problem when trying to converse with the bot using Rasa X: the bot is not responding, it is hanging, ‘listening’, no matter what question I am asking. The bot responds well when I am using the command prompt. In my Anaconda prompt I get the following error: WARNING:rasax.community.services.event_consumers.event_consumer:Saving event failed due to an 'IntegrityError'. This means that the event is already stored in the database. The event data was '{"sender_id": "6cf8714191eb42ed9d3f1d638b6749a4", "event": "action", "timestamp": 1590582983.2550197, "name": "action_listen", "policy": null, "confidence": null}'. (sqlite3.IntegrityError) UNIQUE constraint failed: conversation_event.conversation_id, conversation_event.timestamp, conversation_event.type_name [SQL: INSERT INTO conversation_event (conversation_id, type_name, timestamp, intent_name, action_name, slot_name, slot_value, policy, is_flagged, data, evaluation, rasa_environment) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)] [parameters: ('6cf8714191eb42ed9d3f1d638b6749a4', 'action', 1590582983.2550197, None, 'action_listen', None, None, None, 0, '{"sender_id": "6cf8714191eb42ed9d3f1d638b6749a4", "event": "action", "timestamp": 1590582983.2550197, "name": "action_listen", "policy": null, "confidence": null}', None, 'production')] (Background on this error at: http://sqlalche.me/e/gkpj) Could you please tell me how to fix this problem? Thank you, and have a great afternoon.

Hi @Titus ! What Rasa X version are you currently using? Are you running it via docker-compose, Kubernetes or directly from the command line (rasa x) ?

Hi @fede , I am using the version that is installed from this command: pip install rasa-x --extra-index-url https://pypi.rasa.com/simple Then I am running Rasa X from the command line (rasa x).

Ok, could you try backing up your database file (rasa.db), then deleting rasa.db and trying again? That way we’re sure we are testing this on a completely new database.

Thank you, @fede . Please let me get back later this afternoon, after 5. I’m at work, on a different project, and I can’t do it right now. Much appreciated. Best, Titus.

Hello @fede ! I just wanted to let you know that Rasa X seems to be working OK, in spite of the warning, on my laptop. This weekend I’ll try to replicate what I’ve been doing on the laptop, on my PC, and I’ll get back. Thank you for responding. Best, Titus.

Hi, Facing the same issue after I updated to Rasa X 0.28.5. And I have deleted the previous db’s, models everything and trained from scratch. Thank you!

Same issue - i tried installing RasaX on ubuntu on AWS and on my macbook pro - used the one line install script. Both installations had the same issue - the bot receives the message - the intents are displayed - but then no response. I do see a response only for the greeting and when it cannot understand.

I am having the same issue as well :((

Hi guys, As a quick fix for this issue, you can uninstall Rasa X 0.28.5 and install Rasa X 0.28, its working for me with this version. Hope it helps!

@murtuza-workruit when installed rasa x == 0.28.0 and run rasa x I got Make sure to start Rasa X with valid data and valid domain and config files. Please, also check any warnings that popped up I wonder if you faced the same message, how did you solve it?

Rasa X: the bot is hanging, 'listening', instead of answering

[Deprecated] Rasa X Community Edition

nadamakram (Nada Makram) June 6, 2020, 2:05am 13

Hello all, I found this related topic, it may help you

Topic		Replies	Views
Could not save event of type 'action' with timestamp [Deprecated] Rasa X Community Edition	38	3951	March 12, 2021
'IntegrityError', My bot on Rasa X doesn't respond [Deprecated] Rasa X Community Edition	5	1779	September 14, 2020
Saving event failed due to integrity error [Deprecated] Rasa X Community Edition	48	2587	December 31, 2021
rasax.community.services.event_consumers.event_consumer:Saving event failed due to an 'IntegrityError' [Deprecated] Rasa X Community Edition	6	1756	May 30, 2021
Rasa x Integrity error rasa version 1.10.12 and rasa-x 0.32.2 Rasa Open Source	2	636	September 21, 2020

Rasa X: the bot is hanging, 'listening', instead of answering

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