Installing RasaX Getting Some Error

[Deprecated] Rasa X Community Edition
1

Hi , Good morning!

I want to install RasaX on window 10 but while installing i am getting

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some error could you please help me to solve this error . I am having Version of :-1:

Rasa Version     : 2.4.3
Rasa SDK Version : 2.8.4
Rasa X Version   : None
Python Version   : 3.7.4
Operating System : Windows-10
Pip Version :21.3

I have used command :

  1. Created Virtual Environment on Anaconda Prompt used conda create -n chatbot1 python=3.7.4
  2. Activate Virtual Environment used conda activate chatbot1
  3. For installing RasaX used pip install rasa-x --extra-index-url https://pypi.rasa.com/simple and pip install rasa-x --extra-index-url https://pypi.rasa.com/simple --use-deprecated=legacy-resolver

and it has taken more than 24hours and getting error , I have attached the error snapshot.

Thanks in advance

2

Your commands have a bad character and bad syntax. Use this:

pip install rasa-x --extra-index-url https://pypi.rasa.com/simple
3

Yes sir, Followed same command

4

@PayalAtre do check this thread and all your issue will be sorted: Rasa X runs with several Errors & Warnings - #7 by vio_lovis

If you have some issue, do let me tag @ nik202. Good Luck!

5

Ah okay maybe it was some formatting issue on the forum.

Anyway, your Rasa version are Rasa SDK version are not the same. Either upgrade Rasa to 2.8.x or downgrade Rasa SDK to 2.4.

Furthermore, install Rasa X according to the Compatibility Matrix.

You can do all that in one command (choose the one you want according to versions):

pip install rasa==2.8.14 rasa-sdk==2.8.3 rasa-x==0.42.6 -i https://pypi.rasa.com/simple
pip install rasa==2.4.3 rasa-sdk==2.4.0 rasa-x==0.38.0 -i https://pypi.rasa.com/simple

No need to reinstall everything as suggested by Nik (yet?) unless it doesn’t bother you.

6

@ChrisRahme i have used the command and then getting some error pip install rasa==2.8.14 rasa-sdk==2.8.3 rasa-x==0.42.6 -i Simple Index

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7

While using below command getting same error which i have attached snapshot

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  1. pip install rasa-x==0.39.3 --extra-index-url https://pypi.rasa.com/simple
8

@PayalAtre I guess you have not seen the mentioned thread in detail? Can I request you again that please see the thread in a detailed manner? Rasa X runs with several Errors & Warnings - #3 by vio_lovis

It’s exactly the same issue and the solution is also mentioned.

Do try the Chris suggestion first, and I’d recommend starting a fresh one.

@PayalAtre confirm with me have seen some video tutorials whilst installing rasa open source?

Good Luck!

1 Like
9

Yes i have taken help of tutorials.

10

@PayalAtre I know that tutorial, never follow that again please. Just follow the simple steps which I shared and you will be able to run rasa x, are you trying to install on local machine or planning to install also on server side?

11

I am installing on local machine .

12

@PayalAtre ok.

13

Hi all, I have created weather report chatbot by fetching api using rasa.

I wanted to deploy using ngrok. I am not able to install rasa-x when i added this command

pip install rasa-x --extra-index-url Simple Index

it’s giving error as Looking in indexes: Simple index, Simple Index WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:997)’))’: /simple/rasa-x/ WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:997)’))’: /simple/rasa-x/ WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:997)’))’: /simple/rasa-x/ WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:997)’))’: /simple/rasa-x/ WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:997)’))’: /simple/rasa-x/ Could not fetch URL https://pypi.rasa.com/simple/rasa-x/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host=‘pypi.rasa.com’, port=443): Max retries exceeded with url: /simple/rasa-x/ (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:997)’))) - skipping Collecting rasa-x Using cached rasa-x-0.0.2.tar.gz (1.4 kB) Preparing metadata (setup.py) … error error: subprocess-exited-with-error

× python setup.py egg_info did not run successfully. │ exit code: 1 ╰─> [14 lines of output] running egg_info creating C:\Users\2173390\AppData\Local\Temp\pip-pip-egg-info-xi4a0f6i\rasa_x.egg-info writing C:\Users\2173390\AppData\Local\Temp\pip-pip-egg-info-xi4a0f6i\rasa_x.egg-info\PKG-INFO writing dependency_links to C:\Users\2173390\AppData\Local\Temp\pip-pip-egg-info-xi4a0f6i\rasa_x.egg-info\dependency_links.txt writing top-level names to C:\Users\2173390\AppData\Local\Temp\pip-pip-egg-info-xi4a0f6i\rasa_x.egg-info\top_level.txt writing manifest file ‘C:\Users\2173390\AppData\Local\Temp\pip-pip-egg-info-xi4a0f6i\rasa_x.egg-info\SOURCES.txt’
reading manifest file ‘C:\Users\2173390\AppData\Local\Temp\pip-pip-egg-info-xi4a0f6i\rasa_x.egg-info\SOURCES.txt’
writing manifest file ‘C:\Users\2173390\AppData\Local\Temp\pip-pip-egg-info-xi4a0f6i\rasa_x.egg-info\SOURCES.txt’
Traceback (most recent call last): File “”, line 2, in File “”, line 34, in File “C:\Users\2173390\AppData\Local\Temp\pip-install-3uja5p9j\rasa-x_2073924886aa4c7abdd35895f18623cb\setup.py”, line 39, in raise RuntimeError(‘Please use pip install rasa-x -i https://pypi.rasa.com/simple instead to install the rasa-x package’) RuntimeError: Please use pip install rasa-x -i https://pypi.rasa.com/simple instead to install the rasa-x package [end of output]

note: This error originates from a subprocess, and is likely not a problem with pip. error: metadata-generation-failed

× Encountered error while generating package metadata. ╰─> See above for output.

note: This is an issue with the package mentioned above, not pip. hint: See above for details.