Rasa integrate with whatsapp api

Rasa Open Source
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1

Can Rasa integrate with whatsapp api ,if yes then how?

2

Hi,

any news on this?

Did anyone get the his number approved by whatsapp business api?

3

Hello! I managed to join Rasa to Chat-Api (https://chat-api.com/). I use communication via CURL towards Rasa’s callback. The output is processed to avoid sending button structures to WhatsApp.

4

Hi @matias18233,

but did you need to get your whatsapp phone number approved for whatsapp business api?

5

It is not necessary, you can create a trial account (3 days demo) and try it with your personal number :rocket:

6

But I want to use it in production for more than 3 days.

7

Hi, @rasafan!

Unfortunately Chat-API is not free, you will have to pay a monthly fee to use it. The good thing is that they do not charge for individual message delivery, so you can send a large number of messages for the same price.

8

It is not problem to pay, but can I use my own number for wp business api with chat api?

9

Hello, @rasafan :slight_smile:

So is! You can use your personal number or a business phone number. Any of the options

Only one account is created and a session similar to “Web WhatsApp” is started. Once this is done, they will provide you with a token number and an identification number. These values ​​will be useful for communication with Rasa.

I use the Rasa callback to make the link. In the output, I transform the buttons into lists to avoid sending buttons to WhatsApp (since WhatsApp is not compatible with the buttons, at the moment :weary:).

10

WhatsApp Business API:

Twilio provides $ 15 to test Whatsapp through the sandbox, just create a webhook and consume Rasa using the HTTP API.

Another unofficial way is by using this project:GitHub - mukulhase/WebWhatsapp-Wrapper: An API for sending and receiving messages over web.whatsapp [Working as of 18th May 2018]

11

Hi, @Xaviertoor!

As a negative point of Twilio is that a commercial number is necessary. On the other hand, Chat-Api can be used from minute 1 with a commercial number or a personal number.

On the other hand, the GitHub link is excellent. I will read more about him.

13

To create a whatsapp chatbot with rasa, you would need to apply for whatsapp official API.

https://developers.facebook.com/docs/whatsapp/api/reference

there is also a Whatsapp API community about it Facebook Groups

14

Hey @matias18233 can you show how you configured it work with Chat-Api please

Thanks, Eden

15

Of course, @jusce17!

I prepare the files and share them

16

index.php (1.1 KB) tuberia_chat-api_libreria.php (1.5 KB)

17

Rasa will have to give an answer by a URL in particular, making use of “callback”.

This “callback” will be in charge of interpreting the response returned by rasa and transforming it into a format compatible with the “index.php” file. This file receives two parameters via GET:

  • telefono: (recipient phone number)
  • texto: (message to send) via Chat-Api.

Important note: it is necessary to configure the “index.php” file with the configuration data that Chat-Api delivers: “num instance” (replace with NUM-INSTANCE) and “token secret” (replace with TOKEN -CHAT-API).

18

Matias - hello. Are you available to take on some rasa based projects? Working on building out a conversational ai platform starting off with a focus on healthcare. Will integrate messaging channels like WhatsApp, messenger.

Thanks

19

Hello! Would you give me more information about it? By what means can I contact you?

20

definitely. please reach out at fricktionlessdev@fricktionless.com.

thanks

21

H Matias, by any chance, would you have an example using python?. I’m trying to connect Rasa to my whatsapp using python and chat-api and having some trouble with it