Please help - I have issues with installed Rasa on Windows 10

So far I’ve not had much luck installing Rasa on my Windows 10 machine:

First off I had the problems documented here: https://forum.rasa.com/t/i-cant-install-rasa/21322/10

I followed the instructions from e8180kimo All seemed well with the Rasa install. However, now I’m getting the following Tensorflow errors if I try and create a Rasa project with rasa init

If I check the Rasa version I get the following so something is most def not right.

rasa --version 2019-12-20 11:45:13.659126: W tensorflow/stream_executor/platform/default/dso_loader.cc:55] Could not load dynamic library ‘cudart64_100.dll’; dlerror: cudart64_100.dll not found 2019-12-20 11:45:13.659589: I tensorflow/stream_executor/cuda/cudart_stub.cc:29] Ignore above cudart dlerror if you do not have a GPU set up on your machine. Rasa 1.5.3

Just to confirm I’m using Python 3.6.8

any help would be much appreciated…I’m a little disappointed to be getting bogged down in these issues

Hi, If I am not mistaken you are running rasa in MINGW console? I had the same issue try to run with winpty

$ winpty rasa init

Forgot to mention about cude error, if you have GPU hardware on your PC you may need to install GPU SDK and CUDA toolkit first.

thanks @deepsky I managed to get around the issues with GPU by following https://www.joe0.com/2019/10/19/how-resolve-tensorflow-2-0-error-could-not-load-dynamic-library-cudart64_100-dll-dlerror-cudart64_100-dll-not-found/ I also bumped my Python version to 3.7. Yes, I’m running Git bash. I’m getting further with winpty rasa init --no-prompt but not all the way. It creates some of the project structure then I get the following errors when it’s training the core model :

So an issue with Tensorflow and Python? Maybe these are more version issues?

Hi @thebotforge

It looks like an issue with environment, I would recommend to run Rasa in virtual environment (python) according to Installation guide but with minor change to avoid inheritance of existing site-packages and make virtual env really isolated

python3 -m venv ./venv

Hope that helps.

I think you use tensorflow 2.0 . If you downgrade to tensorflow 1.15, then issue should not appear

@TatianaParshina I think so too. Also, upgrade rasa version to 1.6.1 if not already done.

Hi guys, so I’ve got there in the end so thanks for all the help and suggestions. I didn’t really do anything too complex in the end to get up and running…just followed the suggestions:

I downgraded to python 3.6.2 I downgraded to tensorflow 1.15

I am actually still on Rasa 1.5.3 but all seems to be working well with the rasa init so I will leave this for now.

thanks again