Only one intent allowed in a rule?

Rasa Open Source
1

I have been working with rules and stories, as well as forms lately. I have noticed that I get some error while creating a rule which has more than one intent. I don’t remember the error.

My question is, is it that only one intent needs to be present in a rule, unlike stories, which can contain as many intents as possible?

2

Maybe the error you’re getting is when two rules and stories conflict?

Anyway, what’s the rule that is causing you problems?

  • Rules are generally intent->action only, or intent->action->action. They represent what the bot MUST do when it detects an intent.
  • Stories are more flexible and usually are more than 5 lines long. They represent what the bot is supposed to do during a certain context.
1 Like
3

@ChrisRahme Can we add one form in rules for multiple intents providing different different utterance after form is closed. For ex:- form name: village form is used for two intents inside rules, under 1st rule can activate form for intent_x and then in 2nd rule deactivate form with utter_x and in 3rd rule can activate form for intent_y and then in 4th rule deactivate form with utter_y .

this gives error saying conflicting utterances for form as after deactivating form their are two different utterance (x and y).

How to handle this case?

4

You can use slot_was_set events and handle slot values in the form