Dear Team,
Is it possible to write stories for the rules which has forms. Thanks
Best Regards, Ravi
Can you paste the rule. and story same part?
Hi @Dustyposa
Thanks for your response. And here is my code…
rules.yml
rules:
- rule: activate document search form
steps:
- intent: lookingfordocuments # intent that triggers form activation
- action: document_form # run the form
- active_loop: document_form # this form is active
- rule: submit form
condition:
- active_loop: document_form # this form must be active
steps:
- action: document_form # run the form
- active_loop: null # the form is no longer active because it has been filled
- slot_was_set:
- requested_slot: null # All the required slots have been filled
- action: action_submit
- action: action_reset_all_slots
- intent: deny
- action: utter_welcome
- rule: respond to FAQs
steps:
- intent: faq
- action: utter_faq
After this i want to handle further bot questions from stories.
As of now my stories is having the below configuration…
stories.yml
version: "2.0"
stories:
###Story for faq happy path
- story: faq happy path
steps:
- intent: faq
- action: utter_ask_questions
- intent: faq
- action: utter_faq
- action: utter_did_that_help
- intent: affirm
- action: utter_anything_else
- intent: affirm
- action: action_user_world
###Story for faq happy path1
- story: faq happy path
steps:
- intent: faq
- action: utter_ask_questions
- intent: faq
- action: utter_faq
- action: utter_did_that_help
- intent: affirm
- action: utter_anything_else
- intent: deny
- action: utter_welcome
###Story for faq sad path1
- story: faq sad path
steps:
- intent: faq
- action: utter_ask_questions
- intent: faq
- action: utter_faq
- action: utter_did_that_help
- intent: deny
- action: utter_ask_extquery
- intent: affirm
- action: action_user_world
###Story for faq sad path2
- story: faq sad path
steps:
- intent: faq
- action: utter_ask_questions
- intent: faq
- action: utter_faq
- action: utter_did_that_help
- intent: deny
- action: utter_ask_extquery
- intent: deny
- action: utter_welcome
###Story for feedbacks happy path
- story: feedbacks happy path
steps:
- intent: feedbacks
- action: action_initiate_feedback_buttons
But when i add any stories for the intent “lookingfordocuments” which is configured in rules are contradicting. Thanks
I was really confused and all this is because of…
By default i am showing the user with 3-options and those options are buttons. I want render each intent on button payload.
Best Regards, Ravi
BTW, What story are you try to add in story yml?
Hi @Dustyposa
Thanks for your reply.
If you notice my stories and rules above are contradicting. How do i go with only either stories or rules in this case.
If i use only rules for FAQ, my bot isn’t responding.
If i use stories, then it isn’t working when the user try to iterate the same option twice. Thanks
Best Regards, Ravi
Hey @Dustyposa
Here is the actual issue i have created with full in details and dialogue flow.
Could you please look into and help me to fix it. Thanks in advance
Best Regards, Ravi
@krkc The rule for faq should work will, you can look this guide.
For second one, that looks the sender steps have too much. You can send /restart to clean the user steps while user complete a story.
Okay @Dustyposa you mean for this story?
Hi @Dustyposa i have been implemented the new action at every story end with “- action: action_restart” and the issue fixed. Thanks
Best Regards, Ravi
That’s great!
@krkc Can you share the complete solution, how you fixed this issue. Thanks.
Hi @nik202 Good Morning, Hope you are well and staying safe.
Here is what i did exactly.
Created an action class in my actions.py
class ActionResetAllSlots(Action):
def name(self):
return "action_reset_all_slots"
def run(self, dispatcher, tracker, domain):
print("resetting slots...!")
return [AllSlotsReset()]
and removed rules from rules.yml and continued with stories… in stories.yml
stories:
-
story: lookup documents happy path and deny for further lookup steps:
- intent: lookingfordocuments
- action: document_form
- active_loop: document_form
- active_loop: null
- action: action_submit
- action: action_reset_all_slots
- action: utter_anything_else
- intent: deny
- action: utter_welcome
-
story: lookup documents happy path1 and affirm for further lookup steps:
- intent: lookingfordocuments
- action: document_form
- active_loop: document_form
- active_loop: null
- action: action_submit
- action: action_reset_all_slots
- action: utter_anything_else
- intent: affirm
- action: action_user_world
- action: action_restart
###Story for faq happy path1
- story: faq happy path
steps:
- intent: faq
- action: utter_ask_questions
- intent: faq
- action: utter_faq
- action: utter_did_that_help
- intent: affirm
- action: utter_anything_else
- intent: affirm
- action: action_user_world
- action: action_restart
###Story for faq happy path2
- story: faq happy path
steps:
- intent: faq
- action: utter_ask_questions
- intent: faq
- action: utter_faq
- action: utter_did_that_help
- intent: affirm
- action: utter_anything_else
- intent: deny
- action: utter_welcome
###Story for faq sad path1
- story: faq sad path
steps:
- intent: faq
- action: utter_ask_questions
- intent: faq
- action: utter_faq
- action: utter_did_that_help
- intent: deny
- action: utter_ask_extquery
- intent: affirm
- action: action_user_world
- action: action_restart
###Story for faq sad path2
- story: faq sad path
steps:
- intent: faq
- action: utter_ask_questions
- intent: faq
- action: utter_faq
- action: utter_did_that_help
- intent: deny
- action: utter_ask_extquery
- intent: deny
- action: utter_welcome
Thats it, and my problem was fixed 
Feel free to discuss further. Thanks
Best Regards, Ravi
@krkc No discussion required, It’s good you solved your query, I was just want the solution for others and you shared.
Hey @nik202 yes, Thank you again. Good Luck