Issue with multiple Slack User

Rasa Open Source
1

Hi Team,

I am trying to deploy my chatbot to my company’s Slack Workspace. The deployment was successful but only I can interact with the bot.

Everyone in my company can access the chatbot but when they send a message, chatbot never replies. It works for me, I can chat with the bot.

I am running the chatbot using the rasa-core run script.

python -m rasa_core.run -d chatbot_models/DM -u chatbot_models/NLU --endpoints ConfigFiles/endpoints.yml --port 5004 --connector slack --credentials ConfigFiles/slack_credentials.yml

Can you guys please help me in figuring out the issue?

2

Hey there @rishi_abhishek, if your problem still persists, what does your slack_credentials.yml look like, specifically the slack_channel?