Getting multiple replies from chatbot sometime while integrated with slack

Hi I am getting multiple replies from chat bot, is this due to incorrect mapping or slack integration/ ngrok issue. Please suggest, how i can improve this.

In logs found below error Circuit breaker tripped. Stopped predicting more actions for sender ‘UDBDHR814’ Received retry #1 request from slack due to http_timeout Received retry #2 request from slack due to http_timeout

data.json (381.8 KB) (582.6 KB) config.yml (259 Bytes) chatbot_domain.yml (1.8 KB)

What is the version you are on?

rasa core version - 0.11.10 rasa nlu version - 0.13.6

I have heard this issue has been fixed since 0.9.6 in rasa core.

Strange, Can you which command are you using to start up the rasa server?

We are using below python script to start the server.

from rasa_core.channels.slack import SlackInput from rasa_core.agent import Agent from rasa_core.interpreter import RasaNLUInterpreter

interpreter = RasaNLUInterpreter(’./models/nlu/default/chatbotnlu’) agent = Agent.load(’./models/dialogue’, interpreter=interpreter)

input_channel = SlackInput( slack_token=“xoxb-440811294182-441810851649-FzgYUhfWdyxtQesc3roEygQG” ) s = agent.handle_channels([input_channel], 5004, serve_forever=True)

Please post these kind of issues on our github repos, it’s possible you haven’t configured your slack bot correctly