Intent after form is not parsed

Rasa Open Source
1

Hi, Having a story with a form the, The intent that comes right after the form is parsed but leads to action_default_fallback.

Here are the rules for the form:


rules:

  - rule: Activate Appointment Form
    steps:
      - intent: new_appointment
      - action: appointment_form
      - active_loop: appointment_form

  - rule: Appointment Form
    condition:
      - active_loop: appointment_form
    steps:
      - action: appointment_form
      - slot_was_set:
          - requested_slot: null
      - active_loop: null
      - action: action_search_spots

And here is the story corresponding (currently tested with a single story to remove noise):

  - story: Existing Customer Appointment
    steps:
      - intent: greet
      - action: utter_greet
      - intent: greet_affirm
      - action: utter_how_can_i_help
      - intent: new_appointment
      - action: appointment_form
      - active_loop: appointment_form
      - slot_was_set:
          - requested_slot: service
      - slot_was_set:
          - service: Facial Treatment
      - slot_was_set:
          - requested_slot: date_range
      - slot_was_set:
          - date_range: Tomorrow
      - slot_was_set:
          - requested_slot: null
      - active_loop: null
      - action: action_search_spots
      - intent: time_selection
      - action: utter_available_appointments
      - intent: goodbye
      - action: utter_goodbye

Also, looking at the tracker i see the following, Having the time_selection intent parsed perfectly, including setting both the entity and the slot,
However, the utter_available_appointments is never called.

...
{
...
    "name": "action_listen",
},
{
...
    "event": "user",
    "parse_data": {
         "intent": {
                    "name": "time_selection",
                    "confidence": 0.9999264478683472
          }
     }
},
{
...
    "event": "slot",
    "name": "appointment_time",
},
{
...
    "event": "user_featurization"
},
{
...
    "event": "action",
    "name": "action_default_fallback",
}

I’ve tried everything to help the story continue “regularly” after the form, but couldn’t.

Any help?