After deactivating formAction it goes to Fallback default action

Rasa Open Source
1

After deactivating from Action it goes to Fallback default action. and afterwords it doesn’t recognise any intent

2

How are you deactivating the form? Through actions? Through the story? Do you have an example of the story that you are using? Did you put:

 - action_deactivate_form
 - form{"name": null}

In the end of the story? If not it may affect the prediction. Some logging would make it easier for us to help you.

Regards,

1 Like
3

using this in stories

  • form{“name”: null}
4

I have the same problem. I’m using the restaurant formbot. The story is:

  • greet
    • utter_greet
  • request_restaurant
    • restaurant_form
    • form{“name”: “restaurant_form”}
    • form{“name”: null}
    • utter_slots_values
  • thankyou
    • utter_noworries
    • action_deactivate_form
    • form{“name”: null}

I have tried without “- action_deactivate_form” and “- form{“name”: null}” and I’m still getting the default intention after the form is complete.