After deactivating formAction it goes to Fallback default action

After deactivating from Action it goes to Fallback default action. and afterwords it doesn’t recognise any intent

How are you deactivating the form? Through actions? Through the story? Do you have an example of the story that you are using? Did you put:

 - action_deactivate_form
 - form{"name": null} 

In the end of the story? If not it may affect the prediction. Some logging would make it easier for us to help you.


1 Like

using this in stories

  • form{“name”: null}

I have the same problem. I’m using the restaurant formbot. The story is:

  • greet
    • utter_greet
  • request_restaurant
    • restaurant_form
    • form{“name”: “restaurant_form”}
    • form{“name”: null}
    • utter_slots_values
  • thankyou
    • utter_noworries
    • action_deactivate_form
    • form{“name”: null}

I have tried without “- action_deactivate_form” and “- form{“name”: null}” and I’m still getting the default intention after the form is complete.