Thank you for your reply @Tanja ,
1- SO what you’re saying is that I can still use a normal relational DB and still get the benefits of the Knowledge Based simplicity in queries such as ordinal mention , resolving mentions, etc… ??
2- Concerning the FAQ Bot, which at first glance I thought the Knowledge Base was an API for a FAQ bot but turned out it was much much interesting than that…I think the other new feature that you brought along side the KB Actions are the Retrieval Actions which is also a feature that I think it would fit perfectly for a FAQ Bot but what we call FAQ bot , you call them Simple Questions (“Simple questions, or FAQs, should receive the same answer no matter what happened previously in the conversation”.)…that was a little bit confusing at first but now I know.
Many Thanks again and awaiting for your feedback on the first point,