How to pass extra parameters in in handle_text in rasa?

I believe what Akshay is asking for is

{
  "sender-id":"Akshay",
  "message": "what is refund policy"
  "customer": 1
}

How can we make RASA to accept an additional input parameter ‘customer’? I also need the same functionality.

My functionality is to know whether the customer is a admin or employee.

So, I need my bot to accept the parameters:

{
      "sender-id":"Akshay",
      "message": "what is refund policy"
      "customer": "admin" || "employee" 
 }

Should we be editing the input channel ? Also Please help me out with this post:

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