How to get input from user in the middle of FormAction

Rasa Open Source
1

Hi, I’m using FormAction to collect information from user and filling few slots with that. Below is the screen of action file: image For “Reason_ar” slot I need to collect input from 5 pre defined options but if uses selects “other” as a reason, in that case only i want to collect open ended text message from uses. Any idea how this will be done ?

2

Check Justina tutorial on forms. You’ll need to add some custom logic like in the example:

def required_slots(tracker):
    # type: () -> List[Text]
    """A list of required slots that the form has to fill"""

    if tracker.get_slot('Reason_ar') == 'other':
        return ["FromDate_ar", "ToDAte_Ar", "FromTime", "ToTime", "Reason_ar", "OtherReason"]
    else:
        return ["FromDate_ar", "ToDAte_Ar", "FromTime", "ToTime", "Reason_ar"]

For the open ended text message, you need to add this in your slot_mappings:

"OtherReason": self.from_text(intent=None)

3 Likes
3

Thanks for reply, will implement this and get back if something comes up. :smiley: