Handling when user is mute

(Chaitanya Tanniru) #1

During the conversation, If the user is not responding for the bot response, After few seconds ,How the bot handling the situation by sending “Is there anything you need help with”

(Chaitanya Tanniru) #2

@erohmensing , Please give me the solution.

(Julian Gerhard) #3

Hi @Chaitanya

you can handle this type of situation with a ReminderScheduled()-Event, referring to the docs here:

Regards

(Chaitanya Tanniru) #4

Hi @JulianGerhard, Thanks for the response. Here date&time is fixed. But my requirement is Bot is replied after mute of the user in 30 sec.

(Julian Gerhard) #5

Hi @Chaitanya

since I need this kind of functionality for my own purposes, I will implement it and come back to you with a solution soon.

Regards

(Chaitanya Tanniru) #6

Ok Thanks @JulianGerhard