Hello, everyone, I want the bot to send a special message to the user when the user does not reply to the bot for a time, maybe 1 minute, so what’s the best way to do this?
@ILG2021 Hello, are you aware of this example on the official rasa GitHub page? rasa/examples/reminderbot at main · RasaHQ/rasa · GitHub
Ok, thank you, I got it. I have used reminder before. I find that when session expiration, session_start will been triggered, if I can do this in this way?
@ILG2021 you mention the session expire time and it will activate the message and send it on user screen. Their are available solution I guess on forum. Or give me some time I will dig down and share with you
I have tried session_start, and it is not trigger when timeout, I don’t know why, I think may be reminder is the best solution. Or some day rasa will give a default action to deal with timeout.