I have a fallback route, which should be triggered, if the NLU is not confident enough about a prediction:
- name: “RulePolicy” core_fallback_threshold: 0.3 core_fallback_action_name: “action_fallback” enable_fallback_prediction: True
Then I have intents like personal_information/ask_name
and personal_information/where_from
.
Whenever I type something to trigger these intents, the fallback route is triggered, even tho it is predicting the intent correctly. I can also see the correct answer selected, but why is it routing to the fallback instead of resonding correctly?
‘intent’: {‘id’: -6425498115225026284, ‘name’: ‘personal_information’, ‘confidence’: 0.9999993443489075}, ‘entities’: , ‘text’: ‘what is your name?’, ‘message_id’: ‘38db3994e5214d7b ab85e5e4a8ccc040’, ‘metadata’: {},
Other intents like greet
work as expected.