Hi all! I am developing a chatbot which can help users to book a bus seat without going to booking portal. Chatbot will collect required information from the user and will reply back with bus ticket.I know this is apart from some simple chatbot thing. So, I want to know what is the procedures and things to be done to achieve this task. any source of reading would also be a great help?
PS:I am completely new to RASA and working on it since last 15-20 days.Till now I have experimented with Rasa dialog management, Rasa Form,Slots and custom Action.