Automatic opening of chatbot window after customer is idle for sometime

Rasa Open Source
3

Hi @mloubser , i know this might be out of topic , but how do we get the sender_id/conversation_id outside of the perimeter of rasa (python) ? i think this is related when for instance the developer wants to send a POST request using : http://localhost:5005/conversations/{conversation_id}/trigger_intent to trigger the external event (if rasa server is run locally) , i read in the doc that you can get it through tracker.sender_id , but that doesn’t help . You could refer to my post here Slots Set By Clicking Buttons to understand my situation . Thank you . Best Regards