got it. thanks!
to answer your question, we are creating question-answer chatbot. for example - let’s say there is HR policy. employees will ask specific question and chatbot answers that questions. hope that answers your question. pls advise if you like me to explain more
on other hand my question was more of generic question on best practices in different type of chatbots. what i am looking for is, different ways people are asking feedback from users in their chatbot so that I can see which way(s) is suitable in our use case