All options Buttons Visibility and activeness

Rasa Open Source
1

Problem Statement:- I wanted to make other options visible and active after one option is selected, the list of option should remain visible and active , so that user can come back to chat and could be able to see and choose those option again if they wants to , i have created options through buttons and payload in domain.yml file in rasa.

Solution Tried But Didn’t Work:- I have tried

  1. "keep_buttons_visible= true " (after payload command for all buttons options)

  2. “disabled: false” (after payload command for all buttons options)

  3. Tried below code by creating endpoints.py file addition with 2nd option

from rasa.shared.core.events import ButtonClicked

def button_clicked(event: ButtonClicked): “”“This listener enables the option that was clicked, if it is not already enabled.”“” option = event.data[“option”] if option.get(“disabled”) is True: option[“disabled”] = False

endpoints = { “action_listener”: [ button_clicked, ], }

  1. Tried below code in actions.py file with addition to 1st option. class KeepButtonsVisibleAction(Action):

    def name(self) → Text: return “action_keep_buttons_visible”

    def run(self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[Text, Any]) → None: pass

  2. Tried creating class in actions.py file and adding that action in domain.yml file and stories,yml file.

a)actions.py :- class ResetDisabledPropertyAction(Action):

def name(self) -> Text:
    return "reset_disabled_property"

def run(self, dispatcher: CollectingDispatcher,
         tracker: Tracker,
         domain: Dict[Text, Any]) -> List[Dict[Text, Any]]:
    for slot_name in tracker.active_loop.slots:
        tracker.set_slot(slot_name, False)

    return []

b) domain.yml:- actions:

  • name: reset_disabled_property python_path: actions.reset_disabled_property

c) stories.yml:- story: Reset disabled property of buttons steps:

  • intent: option1
  • action: reset_disabled_property

but none of the solution helped can anyone please help with the solution?

2

To make other options visible and active after one option is selected, you can use slot values to keep track of the selected option and enable/disable the buttons accordingly. Here’s a step-by-step solution: Define a slot in your domain.yml file to store the selected option: slots: selected_option: type: text Modify your button payloads to include the selected option as a slot value. For example: utter_options:

  • text: “Please select an option.” buttons:
    • title: “Option 1” payload: “/select_option{"option": "option1"}”
    • title: “Option 2” payload: “/select_option{"option": "option2"}” Create an action in your actions.py file to handle the option selection and update the selected_option slot: from typing import Any, Dict, List, Text from rasa_sdk import Action, Tracker from rasa_sdk.executor import CollectingDispatcher from rasa_sdk.types import DomainDict

class SelectOptionAction(Action): def name(self) → Text: return “action_select_option”

def run(
    self,
    dispatcher: CollectingDispatcher,
    tracker: Tracker,
    domain: DomainDict,
) -> List[Dict[Text, Any]]:
    option = tracker.get_slot("selected_option")
    if option is not None:
        dispatcher.utter_message(f"You selected: {option}")
        # Enable/disable other options based on the selected option
        if option == "option1":
            dispatcher.utter_button_message(
                "Other options:",
                [
                    {"title": "Option 2", "payload": "/select_option{\"option\": \"option2\"}"},
                    {"title": "Option 3", "payload": "/select_option{\"option\": \"option3\"}"}
                ],
            )
        elif option == "option2":
            dispatcher.utter_button_message(
                "Other options:",
                [
                    {"title": "Option 1", "payload": "/select_option{\"option\": \"option1\"}"},
                    {"title": "Option 3", "payload": "/select_option{\"option\": \"option3\"}"}
                ],
            )
        # Update the selected_option slot value
        tracker.update_slot("selected_option", None)
    return []

Add the action to your domain.yml file: actions:

  • action_select_option In your stories, make sure to include the story steps for option selection and handling the selected option. For example: stories:
  • story: User selects an option steps:
    • intent: select_option entities:
      • option: “option1”
    • action: action_select_option With this solution, when the user selects an option, the SelectOptionAction action will be triggered. It will handle the selected option, provide a response, AARPMedicare and enable/disable other options based on the selected option. The selected_option slot is updated to None after handling the selection, allowing the user to choose again if needed.
3

Handling buttons visibility via custom action isn’t a feasible option, as creating this many actions is very complicated. Any other way to do will be appreciated @stephens if you could help on this, please

4

I would look at customizing whatever widget you are using to add this functionality.

5

I’m using rasa webchat widget, so any functionality that can help in keeping all the buttons visible and active even after selecting one option would really be helpful. Thanks in advance.

6

@stephens any update on this