Wrong actions or no actions being executed

Rasa Open Source
1

When i give some input in the chat bot, it identifies the intent to which the input belongs, but it doesn’t execute the action specified for that intent in the stories

2

How do you know it identifies the intent? are you using debug?

Maybe a snapshot of your stories file can help better understand the situation.

3

yeah, i used debug…

Beginning steps

  • greet{“partyname”: “”}
    • action_capture_data_and_greet

    branch_joint_purchase

For Accepting joint purchase Scenario 1

branch_joint_purchase

  • accept{“borrowingtype”: “”, “spousefirstname”: “”, , “spouselastname”: “”}
    • action_ask_purchase_state

    branch_state_decision

For Accepting joint purchase Scenario 2

branch_joint_purchase

  • accept_joint_purchase{“borrowingtype”: “”, “spousefirstname”: “”, , “spouselastname”: “”}
    • action_ask_purchase_state

    branch_state_decision

For not Accepting joint purchase Scenario 1

branch_joint_purchase

  • deny{“borrowingtype”: “”, “spousefirstname”: “”, , “spouselastname”: “”}
    • action_ask_purchase_state

    branch_state_decision

For not Accepting joint purchase Scenario 2

branch_joint_purchase

  • deny_joint_purchase{“borrowingtype”: “”, “spousefirstname”: “”, , “spouselastname”: “”}
    • action_ask_purchase_state

    branch_state_decision

Decision for state as Yes Scenario 1

branch_state_decision

  • accept{“purchasestate”: “”}
    • action_capture_default_purchase_state
    • utter_ask_purpose

    branch_purpose

Decision for purpose as Yes Scenario 1

branch_purpose

  • accept{“purposetype”: “”, “latestfinancialsavailable”: “”, “grossincome”: “”, “incomefrequency”: “”, “grossexpense”: “”, “expensefrequency”: “”}
    • action_check_latest_financials_avl
    • action_capture_purpose_type

    branch_financials

Decision for purpose as Yes Scenario 1

branch_purpose

  • deny{“purposetype”: “”, “latestfinancialsavailable”: “”, “grossincome”: “”, “incomefrequency”: “”, “grossexpense”: “”, “expensefrequency”: “”}
    • action_check_latest_financials_avl
    • action_capture_purpose_type

    branch_financials

Decision for change in financials as No Scenario 1

branch_financials

  • deny
    • action_call_bpc_api_and_display_outcome

Decision for change in financials as No Scenario 2

branch_financials

  • no_change_in_financials
    • action_call_bpc_api_and_display_outcome

Decision for change in financials as Yes Scenario 1

branch_financials

  • accept
    • utter_ask_for_changes
  • changed_financials{“grossincome”: “”, “incomefrequency”: “”, “grossexpense”: “”, “expensefrequency”: “”}
    • action_capture_financials
    • action_call_bpc_api_and_display_outcome

Decision for change in financials as Yes Scenario 2

branch_financials

  • change_in_financials
    • utter_ask_for_changes
  • changed_financials{“grossincome”: “”, “incomefrequency”: “”, “grossexpense”: “”, “expensefrequency”: “”}
    • action_capture_financials
    • action_call_bpc_api_and_display_outcome

Decision for state as Yes Scenario 2

branch_state_decision

  • accept_state{“purchasestate”: “”}
    • action_capture_default_purchase_state
    • utter_ask_purpose

    branch_purpose

Decision for state as No Scenario 1

branch_state_decision

  • deny
    • utter_ask_state
  • purchase_state{“purchasestate”: “”}
    • action_capture_purchase_state
    • utter_ask_purpose

    branch_purpose

Decision for state as No Scenario 2

branch_state_decision

  • deny_state{“purchasestate”: “”}
    • action_capture_purchase_state
    • utter_ask_purpose

    branch_purpose

say goodbye

  • goodbye
    • utter_goodbye