Upper and lower case

Hi guys! I have a doubt. Below is a sentence in which the entity is my basic details.

i want to see my basic details from where can I do that?

I want to know that if the user writes my Basic Details, will the bot classify it as the same entity?

I guess my question is that will the bot differentiate between upper and lower case?

which pipeline are you using?

Iā€™m using spacy_sklearn

that one might distinguish between capitalization yes. You can customise what features are used though: https://rasa.com/docs/nlu/pipeline/#ner-crf

Thanks a lot @akelad. This was really helpful.

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@Vikalp26 were you able to have a policy that does the case conversion ?