I am currently working on a chatbot that only answers simple but dynamic questions.
For this “dynamic” I use the customs actions server that I connect with my backend: a neo4j graph database and a MongoDB document database
I used chatito to train my NLU (more than 33000 data)
Until then, everything is running smoothly.
However, I have 2 questions:
How to handle the case when when the chatbot has answered the question, and the user then answers for example: “And for entity ?”
How to manage capital letters? I trained my NLU with only lowercase letters, I notice that entity detection is faulty when the user sets an intention of the style: “i need ENTITY” instead of “i need entity”.
Thanks for the help.