Please see this post. You’ll need to choose and manage the storage location for the file. This would be part of your widget and Rasa wouldn’t be directly involved. You would inform the bot that the upload has completed by setting a slot.
Most of the work (upload process) is not related to Rasa. I would look at the Webchat git repo and see if anyone has done anything with uploads and the widget. I’m sure you’ll also find plenty of React upload components that would be helpful in adding this to the webchat widget.
To review conversations, setup Rasa X. You can review all bot conversations no matter where they come from.
Hi @stephens. I was using Rasa X for a long period and it worked fine, I last tested it last week. Now that you asked, I went to check and the conversations’ retrieval was no longer working. I reinstalled Rasa X and now all is good.