Update slots values for every Action call

Rasa Open Source
1

Hi there

I have a custom action that retrieves value of tracker slots, and returns a new slot too. But every time the function is called, if slot X does not have a new value, the previous one is returned. How can I make all slots to be updated when function (custom action) is called?

For example

Slots: {‘name’: ‘john’, ‘age’: ‘32’, ‘experience’: ‘beginner’}

If I then send a message with only slot values ‘name’ and ‘age’, the ‘level’ slot is still considered to be ‘beginner’, while it should be None.

Thanks all

2

At the end of your action run method you can return [AllSlotsReset()] or [SlotSet(bla, None)].

Typically you would not to reset only certain slots as slots are generally used to remember context for later in the conversation.

3

Hi @simonm3 thanks for the answer. Let me clarify this: I want slots to be kept during conversation, unless that custom action is triggered again: in that case all the slots it uses should be updated (those that are not specifically called would have a None value. Can this be done?

4

Not tried it but perhaps you could have a custom action reset_XXX_form that returns the slot resets you want. That would be just before the XXX_form. action.

5

@ChrisRahme do you know a good solution for this problem? thanks

6

I agree with Simon

7

I am not sure how to code it as an action, does any of you have an example or suggestion? thanks all @ChrisRahme

8

@simonm3