I’m trying to connect rasa 3.2 using socket but I get below error whenever I’m trying to connect. The client is using an unsupported version of the Socket.IO or Engine.IO protocols (further occurrences of this error will be logged with level INFO) Below are my packages python-engineio 4.3.0 python-socketio 5.5.0 rasa 3.0.2 rasa-sdk 3.0.2 sanic 21.6.0 Sanic-Cors 1.0.0 sanic-jwt 1.7.0 sanic-plugin-toolkit 1.2.0 Sanic-Plugins-Framework 0.9.5 I got few incompatibles with packages which I have ignored and was not able to resolve those incompatible issues. Any help on this will be great. TIA

[image] Sumitraj_Patil: I’m trying to connect rasa 3.2 using socket connecting what? can you share the complete rasa --version whilst activating env. [image] Sumitraj_Patil: I got a few incompatibles with packages which I have ignored and was not able to resolve those incompatible issues. Any help on this will be great. TIA If you ignore while updating any sanic version you need to meet the related compatibilities, else it will not work. Ignoring is never a solution.

requirements.txt (4.8 KB) I have uploaded my requirements file. I tried upgrading degrading python packages of sanic and other but it was never getting compatible. If you can tell me if I can download python packages in specific order I can try that. Thanks

Please share the proper information which I have requested in my previous post. Thanks.

Rasa Version : 3.0.2 Minimum Compatible Version: 3.0.0 Rasa SDK Version : 3.0.2 Rasa X Version : None Python Version : 3.7.9 Operating System : Windows-10-10.0.22000-SP0 Python Path : c:\workspace\rasa_space_3.2\scripts\python.exe

Please create the conda based environment and install rasa 3 and then run.

I’m getting this same error when trying to connect from an external frontend (using Rasa’s recommended widget) to an instance that was deployed with Rasa X (Enterprise). I had to add the following information in the “values.yml” file used for creating the instance: rasa: tag: "3.1.0-full" versions: rasaProduction: enabled: true rasaWorker: enabled: true additionalChannelCredentials: rest: # nothing needed here socketio: user_message_evt: user_uttered bot_message_evt: bot_uttered session_persistence: true Any ideas?

I have the same error with rasa 3.2. Would someone know a solution?

@nik202 Is there any solution? Got the same problem.

@edward0422 can you share the screenshot and rasa --version ?

I followed the guide of Websocket Channel to create the widget in Your Own Website (rasa.com) And after I successfully run the server by typing rasa run --enable-api --cors="*", I go to the website I built. [image] It seems that the faq bot is running as shown above, however, when I type some questions, it stucks. [image] This issue occurs if the questions are Retrieval Intents I do not know if this intent will affect the bot. This is what I see in the command prompt: C:\Users\Techteam\anaconda3\envs\rasa_bot\lib\site-packages\sanic_cors\extension.py:39: DeprecationWarning: distutils Version classes are deprecated. Use packaging.version instead. SANIC_VERSION = LooseVersion(sanic_version) C:\Users\Techteam\anaconda3\envs\rasa_bot\lib\site-packages\matplotlib\__init__.py:169: DeprecationWarning: distutils Version classes are deprecated. Use packaging.version instead. if LooseVersion(module.__version__) < minver: C:\Users\Techteam\anaconda3\envs\rasa_bot\lib\site-packages\setuptools\_distutils\version.py:346: DeprecationWarning: distutils Version classes are deprecated. Use packaging.version instead. other = LooseVersion(other) 2022-08-03 10:46:25 INFO root - Starting Rasa server on http://0.0.0.0:5005 C:\Users\Techteam\anaconda3\envs\rasa_bot\lib\site-packages\tensorflow_addons\utils\ensure_tf_install.py:47: DeprecationWarning: distutils Version classes are deprecated. Use packaging.version instead. min_version = LooseVersion(INCLUSIVE_MIN_TF_VERSION) 2022-08-03 10:46:27 INFO rasa.core.processor - Loading model models\20220801-154833-atomic-rebate.tar.gz... 2022-08-03 10:46:31 INFO rasa.nlu.tokenizers.jieba_tokenizer - Loading Jieba User Dictionary at C:\Users\Techteam\AppData\Local\Temp\tmpse563vhs\train_JiebaTokenizer1\gratus.txt Building prefix dict from the default dictionary ... Loading model from cache C:\Users\Techteam\AppData\Local\Temp\jieba.cache Loading model cost 0.568 seconds. Prefix dict has been built successfully. 2022-08-03 10:46:55 WARNING rasa.shared.utils.common - The UnexpecTED Intent Policy is currently experimental and might change or be removed in the future 🔬 Please share your feedback on it in the forum (http://forum.rasa.com) to help us make this feature ready for production. 2022-08-03 10:47:01 INFO root - Rasa server is up and running. The client is using an unsupported version of the Socket.IO or Engine.IO protocols (further occurrences of this error will be logged with level INFO) This is what I see in Postman after I click the ‘Send’ button: [image] My rasa --version: Rasa Version : 3.2.4 Minimum Compatible Version: 3.0.0 Rasa SDK Version : 3.2.0 Python Version : 3.8.13 Operating System : Windows-10-10.0.19043-SP0 My credentials.yml: socketio: user_message_evt: user_uttered bot_message_evt: bot_uttered session_persistence: true Thanks!

The client is using an unsupported version of the Socket.IO or Engine.IO protocols rasa 3.2

Rasa Open Source

deep (Insouciant) August 20, 2024, 6:57am 16

Hi, has anyone found any compatibility matrix for rasa and socket.io? as this seems to be a persistent problem.

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The client is using an unsupported version of the Socket.IO or Engine.IO protocols rasa 3.2

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