Telegram integration error: RuntimeError: Event loop is closed

PODDUBETSKIY-MA · February 27, 2024, 4:15pm

Hi! I initiated the Rasa 3. I’m trying to connect it to the Telegram bot. I did all the procedures according to the documentation. But after launching (ras run), a message constantly pops up, and the bot does not work.

PS D:\Rasa\test_4> rasa run
C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\rasa\core\tracker_store.py:1044: MovedIn20Warning: Deprecated API features detected! These feature(s) are not compatible with SQLAlchemy 2.0. To prevent incompatible upgrades prior to updating applications, ensure requirements files are pinned to "sqlalchemy<2.0". Set environment variable SQLALCHEMY_WARN_20=1 to show all deprecation warnings.  Set environment variable SQLALCHEMY_SILENCE_UBER_WARNING=1 to silence this message. (Background on SQLAlchemy 2.0 at: https://sqlalche.me/e/b8d9)
  Base: DeclarativeMeta = declarative_base()
C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\rasa\shared\utils\validation.py:134: DeprecationWarning: pkg_resources is deprecated as an API. See https://setuptools.pypa.io/en/latest/pkg_resources.html
  import pkg_resources
C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\pkg_resources\__init__.py:2871: DeprecationWarning: Deprecated call to `pkg_resources.declare_namespace('mpl_toolkits')`.
Implementing implicit namespace packages (as specified in PEP 420) is preferred to `pkg_resources.declare_namespace`. See https://setuptools.pypa.io/en/latest/references/keywords.html#keyword-namespace-packages
  declare_namespace(pkg)
C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\pkg_resources\__init__.py:2871: DeprecationWarning: Deprecated call to `pkg_resources.declare_namespace('ruamel')`.
Implementing implicit namespace packages (as specified in PEP 420) is preferred to `pkg_resources.declare_namespace`. See https://setuptools.pypa.io/en/latest/references/keywords.html#keyword-namespace-packages
  declare_namespace(pkg)
C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\sanic_cors\extension.py:39: DeprecationWarning: distutils Version classes are deprecated. Use packaging.version instead.
  SANIC_VERSION = LooseVersion(sanic_version)
2024-02-27 22:45:16 INFO     root  - Starting Rasa server on http://0.0.0.0:5005
2024-02-27 22:45:16 INFO     rasa.core.processor  - Loading model models\20240227-222811-dichotomic-electrolysis.tar.gz...
2024-02-27 22:45:40 WARNING  rasa.shared.utils.common  - The UnexpecTED Intent Policy is currently experimental and might change or be removed in the future 🔬 Please share your feedback on it in the forum (https://forum.rasa.com) to help us make this feature ready for production.
2024-02-27 22:45:51 INFO     root  - Rasa server is up and running.
Exception occurred while handling uri: 'http://0164-91-222-218-227.ngrok-free.app/webhooks/telegram/webhook'
Traceback (most recent call last):
  File "handle_request", line 83, in handle_request
    )
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\rasa\core\channels\telegram.py", line 223, in message
    credentials = await out_channel.get_me()
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiogram\bot\bot.py", line 215, in get_me
    result = await self.request(api.Methods.GET_ME, payload)
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiogram\bot\base.py", line 208, in request
    return await api.make_request(self.session, self.server, self.__token, method, data, files,
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiogram\bot\api.py", line 139, in make_request
    async with session.post(url, data=req, **kwargs) as response:
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiohttp\client.py", line 1194, in __aenter__
    self._resp = await self._coro
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiohttp\client.py", line 476, in _request
    handle = tm.start()
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiohttp\helpers.py", line 660, in start
    return self._loop.call_at(when, self.__call__)
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\asyncio\base_events.py", line 698, in call_at
    self._check_closed()
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\asyncio\base_events.py", line 508, in _check_closed
    raise RuntimeError('Event loop is closed')
RuntimeError: Event loop is closed
Exception occurred while handling uri: 'http://0164-91-222-218-227.ngrok-free.app/webhooks/telegram/webhook'
Traceback (most recent call last):
  File "handle_request", line 83, in handle_request
    )
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\rasa\core\channels\telegram.py", line 223, in message
    credentials = await out_channel.get_me()
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiogram\bot\bot.py", line 215, in get_me
    result = await self.request(api.Methods.GET_ME, payload)
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiogram\bot\base.py", line 208, in request
    return await api.make_request(self.session, self.server, self.__token, method, data, files,
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiogram\bot\api.py", line 139, in make_request
    async with session.post(url, data=req, **kwargs) as response:
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiohttp\client.py", line 1194, in __aenter__
    self._resp = await self._coro
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiohttp\client.py", line 476, in _request
    handle = tm.start()
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\site-packages\aiohttp\helpers.py", line 660, in start
    return self._loop.call_at(when, self.__call__)
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\asyncio\base_events.py", line 698, in call_at
    self._check_closed()
  File "C:\Users\Maxim\anaconda3\envs\RASA\lib\asyncio\base_events.py", line 508, in _check_closed
    raise RuntimeError('Event loop is closed')
RuntimeError: Event loop is closed

below is the content of the file credentiala.yml

telegram:
  access_token: "7060144411:AAGJ6NxtNWS0qKDT6jmsQRyoAwh8K9RAps0"
  verify: "Rasa_Test_001_Bot"
  webhook_url: "https://0164-91-222-218-227.ngrok-free.app/webhooks/telegram/webhook"

rasa:
  url: "http://localhost:5002/api"

deep · March 26, 2024, 11:15am

Did you get the solution? I am getting the same error.

waleedtarazi · March 28, 2024, 1:05pm

Do you get it solved! Im facing the same error while trying to connect. Ngrok shows that it successfully connected to: Localhost:5005, so the problem sounds like Rasa’s side!

waleedtarazi · March 28, 2024, 1:05pm

You still have it?

deep · March 28, 2024, 3:42pm

I guess it was library versions incompatibility or something. I used Rasa 3.4 and now it works. And also need to run core-server in CORS enabled mode like rasa run --enable-api --cors "*" --debug.

waleedtarazi · March 29, 2024, 9:13am

it did work for me too, thank you for replying

Dzordz · April 4, 2024, 9:30pm

Hi! I’m facing same issue but rasa run --enable-api --cors "*" --debug did not worked for me Any more actions required?

Dzordz · April 5, 2024, 9:39am

Problem solved : installed python 3.8.10 and Rasa 3.6.6

vishwateja9 · April 18, 2024, 2:53pm

@Dzordz still getting same error trying since 2 days

finejava · April 18, 2024, 3:34pm

I’m getting the same error as well for the past 2 days.

I’m using the version below:

Rasa Version : 3.6.19 Minimum Compatible Version: 3.5.0 Rasa SDK Version : 3.6.2 Python Version : 3.9.6

vishwateja9 · April 18, 2024, 3:58pm

I tried every possible solution which is available on web runing it on cors and doubled checked every YouTube tutorial and rasa documentation still getting this error …

finejava · April 18, 2024, 4:14pm

I’m guessing the telegram has not been updated with the latest API.

I’ve tested it with Google Chat and it’s working out of the box just by following the instructions in the doc.

vishwateja9 · April 18, 2024, 5:43pm

yeah may be , i hope rasa team will fix the issue, if you find any fix let me know

finejava · April 29, 2024, 8:50am

Did you manage to get it working?

riccardolunardi · May 3, 2024, 1:15pm

The issue for me is the same as the Jira Issue.

I fixed by updating aiogram to a newer version with:

pip install -U aiogram==2.25.2

finejava · May 3, 2024, 2:43pm

Yes… yes … yes… that work… THANKS!!!

angelneo · October 3, 2024, 2:58pm

Had the same issue. Tried different versions of Python (3.10 and 3.8) and rasa (3.22 and 3.6) as well as other methods do fix.

Default aiogram version was really outdates. Changing it to 2.25.2 fixed the issue.

Cheers!

Topic		Replies	Views
Rasa _rust module not found? I don't know that happened (NOT TO ANSWER) Rasa Open Source	6	675	February 7, 2024
Latest Rasa and Python compatible versions Rasa Open Source	14	1182	October 23, 2023
Rasa train got issues Rasa Open Source	2	1015	August 28, 2023
I needed to use RASA3 to train Chinese, but my configuration pipeline could not get bert-base-chinese, which led to my training error Rasa Open Source	0	521	September 22, 2023
Unable to train rasa in macos Rasa Open Source	0	28	August 4, 2024

Telegram integration error: RuntimeError: Event loop is closed

Related topics