Spacy not recognizing PERSON entity

Hi Rasa Community! I’m a newbie and would appreciate your advise.

I have not been successful in getting my bot to extract the PERSON entity if it is passed in lower case (e.g., successfully extracts ‘Joe’ but not ‘joe’). I have done extensive research and tried many recommended options but to no avail. Can someone take a look at the uploaded files and advise if there’s a feature that I can use in the config file so that Spacy extracts the PERSON entity for lowercase names?

The bot is to simply ask for a name and utter it back. And, because the PERSON entity is not being extracted for lower case names, the bot utters ‘none’ instead of the person’s name.

Relevant files are attached. Kindly advise. Thanks!

rasa_PERSON.zip (82.5 KB)