Dear Community members, I am working on a RASA chatbot prototype as a part of my Master Thesis. I am new to this technology. Here is the scenario - we have applications inventory. In which each application has different fields like the person responsible, application lifecycle, description, OS, etc. Now I need to implement a chatbot that accesses the data from this inventory and asks the responsible person to complete the missing fields via Microsoft Teams chat. I can get application data and quality gaps using REST API.
Could you please guide me through this use case. I am thinking to send missing fields as push notifications when the responsible person is online, get the user input, and update the backend on the fly. I have gone through the Rasa documentation, but I am stuck like how should I start the implementation. Does anyone have experience with a similar kind of use case or project. It would be a great help. Thank you in advance!!