I have a very common situation in which same entity value is used in different intents and rasa does not pick up the intents correctly.
create xyz belongs to intent1 with “create” mapped as entity
create abc belongs to intent2 with “create” mapped as entity
it is not possible to club these both to a single intent. How to handle such scenarios. I tried giving same and different entity label to both. But rasa is always picking up the wrong intent or goes to fallback answer. We cannot create a third intent just to fetch the entity value as we have many such use cases and not a possible solution.
what is the right way of handling same entity values in completely different intents
I have seen many related questions asked but none of them solved my issue. Thank you!!