I have a very common situation in which same entity value is used in different intents and rasa does not pick up the intents correctly.
For example:
create xyz belongs to intent1 with “create” mapped as entity
create abc belongs to intent2 with “create” mapped as entity
it is not possible to club these both to a single intent. How to handle such scenarios. I tried giving same and different entity label to both. But rasa is always picking up the wrong intent or goes to fallback answer. We cannot create a third intent just to fetch the entity value as we have many such use cases and not a possible solution.
what is the right way of handling same entity values in completely different intents
I have seen many related questions asked but none of them solved my issue. Thank you!!