Rasa X quick install script stuck in a loop: Kubernetes Pods in CrashLoopBackOff state

Hello, I have been using the quick install script to deploy Rasa X on a server. But the script starts looping at the “Deploying Rasa X …” stage. This is caused by the kube pods looping this way :

$ kubectl get pods --all-namespaces
NAMESPACE     NAME                                     READY   STATUS             RESTARTS   AGE
kube-system   helm-install-traefik-49587               0/1     Completed          0          4d3h
kube-system   local-path-provisioner-6d59f47c7-q6bnh   1/1     Running            8          8d
kube-system   metrics-server-7566d596c8-nb7zn          1/1     Running            8          8d
kube-system   coredns-8655855d6-88cct                  1/1     Running            10         8d
rasa          rasa-app-5794444455-zzsb4                1/1     Running            0          94m
rasa          rasa-redis-master-0                      1/1     Running            0          94m
rasa          rasa-postgresql-0                        1/1     Running            0          94m
rasa          rasa-nginx-7b6464c486-v7kpk              1/1     Running            0          94m
rasa          rasa-event-service-6598867d8c-kmd56      0/1     CrashLoopBackOff   29         94m
rasa          rasa-rasa-production-57b8b945b9-dctb7    0/1     CrashLoopBackOff   22         94m
rasa          rasa-rasa-x-74cb6ff89c-q2vwh             0/1     CrashLoopBackOff   23         94m
rasa          rasa-rabbit-0                            1/1     Running            17         94m
rasa          rasa-rasa-worker-794d868b4b-pspdk        1/1     Running            22         94m

The describe pods have the following describe states :

Name:         rasa-app-5794444455-zzsb4
Namespace:    rasa
Priority:     0
Node:         helpdesk-system-product-name/172.18.3.100
Start Time:   Tue, 04 Aug 2020 15:06:57 +0200
Labels:       app.kubernetes.io/component=app
              app.kubernetes.io/instance=rasa
              app.kubernetes.io/name=rasa-x
              pod-template-hash=5794444455
Annotations:  <none>
Status:       Running
IP:           10.42.0.32
IPs:
  IP:           10.42.0.32
Controlled By:  ReplicaSet/rasa-app-5794444455
Containers:
  rasa-x:
    Container ID:   containerd://cd3477ff24d7a10fc4f84c23d739a6569f6f71e56c2e1ff6b3b558b7b786377e
    Image:          rasa/rasa-x-demo:0.31.2
    Image ID:       docker.io/rasa/rasa-x-demo@sha256:d28416cec74f64285600e8c27e715f46d6353dfefb06421ed2c0bbf3cc5b60e8
    Port:           5055/TCP
    Host Port:      0/TCP
    State:          Running
      Started:      Tue, 04 Aug 2020 15:06:59 +0200
    Ready:          True
    Restart Count:  0
    Liveness:       http-get http://:http/health delay=0s timeout=1s period=10s #success=1 #failure=3
    Readiness:      http-get http://:http/health delay=0s timeout=1s period=10s #success=1 #failure=3
    Environment:    <none>
    Mounts:
      /var/run/secrets/kubernetes.io/serviceaccount from default-token-525zl (ro)
Conditions:
  Type              Status
  Initialized       True 
  Ready             True 
  ContainersReady   True 
  PodScheduled      True 
Volumes:
  default-token-525zl:
    Type:        Secret (a volume populated by a Secret)
    SecretName:  default-token-525zl
    Optional:    false
QoS Class:       BestEffort
Node-Selectors:  <none>
Tolerations:     node.kubernetes.io/not-ready:NoExecute for 300s
                 node.kubernetes.io/unreachable:NoExecute for 300s
Events:          <none>


Name:         rasa-redis-master-0
Namespace:    rasa
Priority:     0
Node:         helpdesk-system-product-name/172.18.3.100
Start Time:   Tue, 04 Aug 2020 15:06:57 +0200
Labels:       app=redis
              chart=redis-10.5.14
              controller-revision-hash=rasa-redis-master-588b548b96
              release=rasa
              role=master
              statefulset.kubernetes.io/pod-name=rasa-redis-master-0
Annotations:  checksum/configmap: d2119f115a890d516244b8223192b72c390badd3e08a274f7dec3a864b99f88d
              checksum/health: 450d124d4e1f71dbd31b162b39c284742b6c866e7e1c16e146e97d24f361a12a
              checksum/secret: 2c8f163950adce25d51f1e1cbb096f1340194cd6c650c19599ebe8669c8608e7
Status:       Running
IP:           10.42.0.39
IPs:
  IP:           10.42.0.39
Controlled By:  StatefulSet/rasa-redis-master
Containers:
  rasa-redis:
    Container ID:  containerd://9db3b668fce1cfbddb8de0f74e595b52a7dee41168bbefb11cca78c13cbfdee1
    Image:         docker.io/bitnami/redis:5.0.8-debian-10-r16
    Image ID:      docker.io/bitnami/redis@sha256:ad0c65962bdd18bbeae28666538c6a29b621f2a380ea55d484954ffb1618f62e
    Port:          6379/TCP
    Host Port:     0/TCP
    Command:
      /bin/bash
      -c
      if [[ -n $REDIS_PASSWORD_FILE ]]; then
        password_aux=`cat ${REDIS_PASSWORD_FILE}`
        export REDIS_PASSWORD=$password_aux
      fi
      if [[ ! -f /opt/bitnami/redis/etc/master.conf ]];then
        cp /opt/bitnami/redis/mounted-etc/master.conf /opt/bitnami/redis/etc/master.conf
      fi
      if [[ ! -f /opt/bitnami/redis/etc/redis.conf ]];then
        cp /opt/bitnami/redis/mounted-etc/redis.conf /opt/bitnami/redis/etc/redis.conf
      fi
      ARGS=("--port" "${REDIS_PORT}")
      ARGS+=("--requirepass" "${REDIS_PASSWORD}")
      ARGS+=("--masterauth" "${REDIS_PASSWORD}")
      ARGS+=("--include" "/opt/bitnami/redis/etc/redis.conf")
      ARGS+=("--include" "/opt/bitnami/redis/etc/master.conf")
      /run.sh ${ARGS[@]}
      
    State:          Running
      Started:      Tue, 04 Aug 2020 15:07:00 +0200
    Ready:          True
    Restart Count:  0
    Liveness:       exec [sh -c /health/ping_liveness_local.sh 5] delay=5s timeout=5s period=5s #success=1 #failure=5
    Readiness:      exec [sh -c /health/ping_readiness_local.sh 5] delay=5s timeout=1s period=5s #success=1 #failure=5
    Environment:
      REDIS_REPLICATION_MODE:  master
      REDIS_PASSWORD:          <set to the key 'redis-password' in secret 'rasa-redis'>  Optional: false
      REDIS_PORT:              6379
    Mounts:
      /data from redis-data (rw)
      /health from health (rw)
      /opt/bitnami/redis/etc/ from redis-tmp-conf (rw)
      /opt/bitnami/redis/mounted-etc from config (rw)
      /var/run/secrets/kubernetes.io/serviceaccount from default-token-525zl (ro)
Conditions:
  Type              Status
  Initialized       True 
  Ready             True 
  ContainersReady   True 
  PodScheduled      True 
Volumes:
  redis-data:
    Type:       PersistentVolumeClaim (a reference to a PersistentVolumeClaim in the same namespace)
    ClaimName:  redis-data-rasa-redis-master-0
    ReadOnly:   false
  health:
    Type:      ConfigMap (a volume populated by a ConfigMap)
    Name:      rasa-redis-health
    Optional:  false
  config:
    Type:      ConfigMap (a volume populated by a ConfigMap)
    Name:      rasa-redis
    Optional:  false
  redis-tmp-conf:
    Type:       EmptyDir (a temporary directory that shares a pod's lifetime)
    Medium:     
    SizeLimit:  <unset>
  default-token-525zl:
    Type:        Secret (a volume populated by a Secret)
    SecretName:  default-token-525zl
    Optional:    false
QoS Class:       BestEffort
Node-Selectors:  <none>
Tolerations:     node.kubernetes.io/not-ready:NoExecute for 300s
                 node.kubernetes.io/unreachable:NoExecute for 300s
Events:          <none>


Name:         rasa-postgresql-0
Namespace:    rasa
Priority:     0
Node:         helpdesk-system-product-name/172.18.3.100
Start Time:   Tue, 04 Aug 2020 15:06:57 +0200
Labels:       app=postgresql
              chart=postgresql-8.6.13
              controller-revision-hash=rasa-postgresql-845f7db444
              heritage=Helm
              release=rasa
              role=master
              statefulset.kubernetes.io/pod-name=rasa-postgresql-0
Annotations:  <none>
Status:       Running
IP:           10.42.0.36
IPs:
  IP:           10.42.0.36
Controlled By:  StatefulSet/rasa-postgresql
Containers:
  rasa-postgresql:
    Container ID:   containerd://2c6bc75c8f040b6f3787fccff8c2bd02306954048d2eb4f19980cd55a14c3513
    Image:          docker.io/bitnami/postgresql:11.7.0-debian-10-r55
    Image ID:       docker.io/bitnami/postgresql@sha256:ec16eb9ff2e7bf0669cfc52e595f17d9c52efd864c3f943f404d525dafaaaf96
    Port:           5432/TCP
    Host Port:      0/TCP
    State:          Running
      Started:      Tue, 04 Aug 2020 15:06:59 +0200
    Ready:          True
    Restart Count:  0
    Requests:
      cpu:      250m
      memory:   256Mi
    Liveness:   exec [/bin/sh -c exec pg_isready -U "postgres" -d "rasa" -h 127.0.0.1 -p 5432] delay=30s timeout=5s period=10s #success=1 #failure=6
    Readiness:  exec [/bin/sh -c -e exec pg_isready -U "postgres" -d "rasa" -h 127.0.0.1 -p 5432
[ -f /opt/bitnami/postgresql/tmp/.initialized ] || [ -f /bitnami/postgresql/.initialized ]
] delay=5s timeout=5s period=10s #success=1 #failure=6
    Environment:
      BITNAMI_DEBUG:           false
      POSTGRESQL_PORT_NUMBER:  5432
      POSTGRESQL_VOLUME_DIR:   /bitnami/postgresql
      PGDATA:                  /bitnami/postgresql/data
      POSTGRES_USER:           postgres
      POSTGRES_PASSWORD:       <set to the key 'postgresql-password' in secret 'rasa-postgresql'>  Optional: false
      POSTGRES_DB:             rasa
      POSTGRESQL_ENABLE_LDAP:  no
    Mounts:
      /bitnami/postgresql from data (rw)
      /dev/shm from dshm (rw)
      /var/run/secrets/kubernetes.io/serviceaccount from default-token-525zl (ro)
Conditions:
  Type              Status
  Initialized       True 
  Ready             True 
  ContainersReady   True 
  PodScheduled      True 
Volumes:
  data:
    Type:       PersistentVolumeClaim (a reference to a PersistentVolumeClaim in the same namespace)
    ClaimName:  data-rasa-postgresql-0
    ReadOnly:   false
  dshm:
    Type:       EmptyDir (a temporary directory that shares a pod's lifetime)
    Medium:     Memory
    SizeLimit:  1Gi
  default-token-525zl:
    Type:        Secret (a volume populated by a Secret)
    SecretName:  default-token-525zl
    Optional:    false
QoS Class:       Burstable
Node-Selectors:  <none>
Tolerations:     node.kubernetes.io/not-ready:NoExecute for 300s
                 node.kubernetes.io/unreachable:NoExecute for 300s
Events:          <none>


Name:         rasa-nginx-7b6464c486-v7kpk
Namespace:    rasa
Priority:     0
Node:         helpdesk-system-product-name/172.18.3.100
Start Time:   Tue, 04 Aug 2020 15:06:57 +0200
Labels:       app.kubernetes.io/component=nginx
              app.kubernetes.io/instance=rasa
              app.kubernetes.io/name=rasa-x
              pod-template-hash=7b6464c486
Annotations:  <none>
Status:       Running
IP:           10.42.0.35
IPs:
  IP:           10.42.0.35
Controlled By:  ReplicaSet/rasa-nginx-7b6464c486
Containers:
  rasa-x:
    Container ID:   containerd://a131e92cdac132969ea03e8c57cec9f55b8ed106fb4465f5fee6fb8827322b55
    Image:          rasa/nginx:0.31.2
    Image ID:       docker.io/rasa/nginx@sha256:d817798cea15487d6aaccb35176e6e0262c36ce8a0c651758eb2ee1f60e4f0fd
    Port:           8080/TCP
    Host Port:      0/TCP
    State:          Running
      Started:      Tue, 04 Aug 2020 15:06:59 +0200
    Ready:          True
    Restart Count:  0
    Liveness:       exec [curl localhost:8080/nginx_status] delay=10s timeout=1s period=10s #success=1 #failure=10
    Readiness:      exec [curl localhost:8080/nginx_status] delay=10s timeout=1s period=10s #success=1 #failure=3
    Environment:
      RASA_X_HOST:           rasa-rasa-x-rasa-x:5002
      RASA_PRODUCTION_HOST:  rasa-rasa-x-rasa-production:5005
      CUSTOM_ACTION_HOST:    rasa-rasa-x-app:5055
    Mounts:
      /opt/bitnami/nginx/conf/bitnami/terms from agreement (rw)
      /var/run/secrets/kubernetes.io/serviceaccount from default-token-525zl (ro)
Conditions:
  Type              Status
  Initialized       True 
  Ready             True 
  ContainersReady   True 
  PodScheduled      True 
Volumes:
  agreement:
    Type:      ConfigMap (a volume populated by a ConfigMap)
    Name:      rasa-agreement
    Optional:  false
  default-token-525zl:
    Type:        Secret (a volume populated by a Secret)
    SecretName:  default-token-525zl
    Optional:    false
QoS Class:       BestEffort
Node-Selectors:  <none>
Tolerations:     node.kubernetes.io/not-ready:NoExecute for 300s
                 node.kubernetes.io/unreachable:NoExecute for 300s
Events:          <none>


Name:         rasa-rasa-production-57b8b945b9-dctb7
Namespace:    rasa
Priority:     0
Node:         helpdesk-system-product-name/172.18.3.100
Start Time:   Tue, 04 Aug 2020 15:06:57 +0200
Labels:       app.kubernetes.io/component=rasa-production
              app.kubernetes.io/instance=rasa
              app.kubernetes.io/name=rasa-x
              pod-template-hash=57b8b945b9
Annotations:  checksum/rasa: 18fc95b82b1880a5818ab448a0be737b9313e26062e450a2c4a72bc7eed5c134
Status:       Running
IP:           10.42.0.33
IPs:
  IP:           10.42.0.33
Controlled By:  ReplicaSet/rasa-rasa-production-57b8b945b9
Containers:
  rasa-x:
    Container ID:  containerd://a1a02a6f0c3d8b4d6518bef03add9c96a79752da554af655be2f482b00bddd45
    Image:         rasa/rasa:1.10.8-full
    Image ID:      docker.io/rasa/rasa@sha256:9911909a5b8ac48fcf1dd707ac37d0a0047b011991f912d80e800c6a27b07695
    Port:          5005/TCP
    Host Port:     0/TCP
    Args:
      x
      --no-prompt
      --production
      --config-endpoint
      http://rasa-rasa-x-rasa-x:5002/api/config?token=$(RASA_X_TOKEN)
      --port
      5005
      --jwt-method
      HS256
      --jwt-secret
      $(JWT_SECRET)
      --auth-token
      $(RASA_TOKEN)
      --cors
      *
    State:          Waiting
      Reason:       CrashLoopBackOff
    Last State:     Terminated
      Reason:       Error
      Exit Code:    137
      Started:      Tue, 04 Aug 2020 16:17:09 +0200
      Finished:     Tue, 04 Aug 2020 16:19:28 +0200
    Ready:          False
    Restart Count:  18
    Liveness:       http-get http://:http/ delay=10s timeout=1s period=10s #success=1 #failure=10
    Environment:
      DB_PASSWORD:             <set to the key 'postgresql-password' in secret 'rasa-postgresql'>  Optional: false
      DB_DATABASE:             tracker
      RASA_X_TOKEN:            <set to the key 'rasaXToken' in secret 'rasa-rasa'>  Optional: false
      RASA_TOKEN:              <set to the key 'rasaToken' in secret 'rasa-rasa'>   Optional: false
      RASA_X_USERNAME:         me
      RASA_X_PASSWORD:         <set to the key 'initialPassword' in secret 'rasa-rasa'>  Optional: false
      RABBITMQ_QUEUE:          rasa_production_events
      JWT_SECRET:              <set to the key 'jwtSecret' in secret 'rasa-rasa'>            Optional: false
      REDIS_PASSWORD:          <set to the key 'redis-password' in secret 'rasa-redis'>      Optional: false
      RABBITMQ_PASSWORD:       <set to the key 'rabbitmq-password' in secret 'rasa-rabbit'>  Optional: false
      RABBITMQ_QUEUE:          rasa_production_events
      RASA_ENVIRONMENT:        production
      RASA_MODEL_SERVER:       http://rasa-rasa-x-rasa-x:5002/api/projects/default/models/tags/production
      RASA_DUCKLING_HTTP_URL:  http://rasa-rasa-x-duckling:8000
    Mounts:
      /var/run/secrets/kubernetes.io/serviceaccount from default-token-525zl (ro)
Conditions:
  Type              Status
  Initialized       True 
  Ready             False 
  ContainersReady   False 
  PodScheduled      True 
Volumes:
  default-token-525zl:
    Type:        Secret (a volume populated by a Secret)
    SecretName:  default-token-525zl
    Optional:    false
QoS Class:       BestEffort
Node-Selectors:  <none>
Tolerations:     node.kubernetes.io/not-ready:NoExecute for 300s
                 node.kubernetes.io/unreachable:NoExecute for 300s
Events:
  Type     Reason     Age                   From                                   Message
  ----     ------     ----                  ----                                   -------
  Warning  Unhealthy  26m (x139 over 76m)   kubelet, helpdesk-system-product-name  Liveness probe failed: Get http://10.42.0.33:5005/: dial tcp 10.42.0.33:5005: connect: connection refused
  Normal   Pulling    6m15s (x19 over 76m)  kubelet, helpdesk-system-product-name  Pulling image "rasa/rasa:1.10.8-full"
  Warning  BackOff    79s (x152 over 60m)   kubelet, helpdesk-system-product-name  Back-off restarting failed container




Name:         rasa-rasa-x-74cb6ff89c-q2vwh
Namespace:    rasa
Priority:     0
Node:         helpdesk-system-product-name/172.18.3.100
Start Time:   Tue, 04 Aug 2020 15:07:06 +0200
Labels:       app.kubernetes.io/component=rasa-x
              app.kubernetes.io/instance=rasa
              app.kubernetes.io/name=rasa-x
              pod-template-hash=74cb6ff89c
Annotations:  checksum/rasa: 18fc95b82b1880a5818ab448a0be737b9313e26062e450a2c4a72bc7eed5c134
              checksum/rasax: 19edd294c171755a84e7d4dc3e7a818d59b0d32ace94483a3cad6ccc1937c531
Status:       Running
IP:           10.42.0.41
IPs:
  IP:           10.42.0.41
Controlled By:  ReplicaSet/rasa-rasa-x-74cb6ff89c
Containers:
  rasa-x:
    Container ID:   containerd://38a96dfb90138a6628bcb5d80686bf25fc7adc32096841474119efc40b79f9f8
    Image:          rasa/rasa-x:0.31.2
    Image ID:       docker.io/rasa/rasa-x@sha256:44c289f807afe686b6696cbc577ed925ed1e844ab9a4850fa7be0e4b032d4fce
    Port:           5002/TCP
    Host Port:      0/TCP
    State:          Waiting
      Reason:       CrashLoopBackOff
    Last State:     Terminated
      Reason:       Error
      Exit Code:    1
      Started:      Tue, 04 Aug 2020 16:19:48 +0200
      Finished:     Tue, 04 Aug 2020 16:19:49 +0200
    Ready:          False
    Restart Count:  19
    Liveness:       http-get http://:http/ delay=10s timeout=1s period=10s #success=1 #failure=10
    Readiness:      http-get http://:http/ delay=10s timeout=1s period=10s #success=1 #failure=10
    Environment:
      SELF_PORT:                               5002
      LOCAL_MODE:                              false
      RASA_X_HOST:                             http://rasa-rasa-x-rasa-x:5002
      RASA_MODEL_DIR:                          /app/models
      RUN_EVENT_CONSUMER_AS_SEPARATE_SERVICE:  true
      RABBITMQ_QUEUE:                          rasa_production_events
      RABBITMQ_PASSWORD:                       <set to the key 'rabbitmq-password' in secret 'rasa-rabbit'>  Optional: false
      PASSWORD_SALT:                           <set to the key 'passwordSalt' in secret 'rasa-rasa'>         Optional: false
      RASA_X_USER_ANALYTICS:                   0
      SANIC_RESPONSE_TIMEOUT:                  3600
      JWT_SECRET:                              <set to the key 'jwtSecret' in secret 'rasa-rasa'>   Optional: false
      RASA_TOKEN:                              <set to the key 'rasaToken' in secret 'rasa-rasa'>   Optional: false
      RASA_X_TOKEN:                            <set to the key 'rasaXToken' in secret 'rasa-rasa'>  Optional: false
      RASA_X_USERNAME:                         me
      RASA_X_PASSWORD:                         <set to the key 'initialPassword' in secret 'rasa-rasa'>  Optional: false
      DB_USER:                                 postgres
      DB_HOST:                                 rasa-postgresql
      DB_PORT:                                 5432
      DB_DATABASE:                             rasa
      DB_PASSWORD:                             <set to the key 'postgresql-password' in secret 'rasa-postgresql'>  Optional: false
      QUICK_INSTALL:                           true
    Mounts:
      /app/auth from rasa-x-claim (rw,path="auth")
      /app/credentials.yml from rasa-configuration (rw,path="credentials.yml")
      /app/endpoints.yml from rasa-configuration (rw,path="endpoints.yml")
      /app/environments.yml from environments (rw,path="environments.yml")
      /app/git from rasa-x-claim (rw,path="git")
      /app/logs from rasa-x-claim (rw,path="logs")
      /app/models from rasa-x-claim (rw,path="models")
      /var/run/secrets/kubernetes.io/serviceaccount from default-token-525zl (ro)
Conditions:
  Type              Status
  Initialized       True 
  Ready             False 
  ContainersReady   False 
  PodScheduled      True 
Volumes:
  environments:
    Type:      ConfigMap (a volume populated by a ConfigMap)
    Name:      rasa-rasa-x-configuration-files
    Optional:  false
  rasa-configuration:
    Type:      ConfigMap (a volume populated by a ConfigMap)
    Name:      rasa-rasa-configuration-files
    Optional:  false
  rasa-x-claim:
    Type:       PersistentVolumeClaim (a reference to a PersistentVolumeClaim in the same namespace)
    ClaimName:  rasa-rasa-x-claim
    ReadOnly:   false
  default-token-525zl:
    Type:        Secret (a volume populated by a Secret)
    SecretName:  default-token-525zl
    Optional:    false
QoS Class:       BestEffort
Node-Selectors:  <none>
Tolerations:     node.kubernetes.io/not-ready:NoExecute for 300s
                 node.kubernetes.io/unreachable:NoExecute for 300s
Events:
  Type     Reason   Age                  From                                   Message
  ----     ------   ----                 ----                                   -------
  Warning  BackOff  66s (x361 over 76m)  kubelet, helpdesk-system-product-name  Back-off restarting failed container


Name:         rasa-rasa-worker-794d868b4b-pspdk
Namespace:    rasa
Priority:     0
Node:         helpdesk-system-product-name/172.18.3.100
Start Time:   Tue, 04 Aug 2020 15:06:57 +0200
Labels:       app.kubernetes.io/component=rasa-worker
              app.kubernetes.io/instance=rasa
              app.kubernetes.io/name=rasa-x
              pod-template-hash=794d868b4b
Annotations:  checksum/rasa: 18fc95b82b1880a5818ab448a0be737b9313e26062e450a2c4a72bc7eed5c134
Status:       Running
IP:           10.42.0.40
IPs:
  IP:           10.42.0.40
Controlled By:  ReplicaSet/rasa-rasa-worker-794d868b4b
Containers:
  rasa-x:
    Container ID:  containerd://d74de6669f24ddb209679e5487ca2166aa767275d727861fad2b071b277ee6f5
    Image:         rasa/rasa:1.10.8-full
    Image ID:      docker.io/rasa/rasa@sha256:9911909a5b8ac48fcf1dd707ac37d0a0047b011991f912d80e800c6a27b07695
    Port:          5005/TCP
    Host Port:     0/TCP
    Args:
      x
      --no-prompt
      --production
      --config-endpoint
      http://rasa-rasa-x-rasa-x:5002/api/config?token=$(RASA_X_TOKEN)
      --port
      5005
      --jwt-method
      HS256
      --jwt-secret
      $(JWT_SECRET)
      --auth-token
      $(RASA_TOKEN)
      --cors
      *
    State:          Running
      Started:      Tue, 04 Aug 2020 16:21:48 +0200
    Last State:     Terminated
      Reason:       Error
      Exit Code:    137
      Started:      Tue, 04 Aug 2020 16:14:25 +0200
      Finished:     Tue, 04 Aug 2020 16:16:44 +0200
    Ready:          True
    Restart Count:  18
    Liveness:       http-get http://:http/ delay=10s timeout=1s period=10s #success=1 #failure=10
    Environment:
      DB_PASSWORD:             <set to the key 'postgresql-password' in secret 'rasa-postgresql'>  Optional: false
      DB_DATABASE:             worker_tracker
      RASA_X_TOKEN:            <set to the key 'rasaXToken' in secret 'rasa-rasa'>  Optional: false
      RASA_TOKEN:              <set to the key 'rasaToken' in secret 'rasa-rasa'>   Optional: false
      RASA_X_USERNAME:         me
      RASA_X_PASSWORD:         <set to the key 'initialPassword' in secret 'rasa-rasa'>  Optional: false
      RABBITMQ_QUEUE:          rasa_production_events
      JWT_SECRET:              <set to the key 'jwtSecret' in secret 'rasa-rasa'>            Optional: false
      REDIS_PASSWORD:          <set to the key 'redis-password' in secret 'rasa-redis'>      Optional: false
      RABBITMQ_PASSWORD:       <set to the key 'rabbitmq-password' in secret 'rasa-rabbit'>  Optional: false
      RABBITMQ_QUEUE:          rasa_production_events
      RASA_ENVIRONMENT:        worker
      RASA_MODEL_SERVER:       http://rasa-rasa-x-rasa-x:5002/api/projects/default/models/tags/production
      RASA_DUCKLING_HTTP_URL:  http://rasa-rasa-x-duckling:8000
    Mounts:
      /var/run/secrets/kubernetes.io/serviceaccount from default-token-525zl (ro)
Conditions:
  Type              Status
  Initialized       True 
  Ready             True 
  ContainersReady   True 
  PodScheduled      True 
Volumes:
  default-token-525zl:
    Type:        Secret (a volume populated by a Secret)
    SecretName:  default-token-525zl
    Optional:    false
QoS Class:       BestEffort
Node-Selectors:  <none>
Tolerations:     node.kubernetes.io/not-ready:NoExecute for 300s
                 node.kubernetes.io/unreachable:NoExecute for 300s
Events:
  Type     Reason     Age                    From                                   Message
  ----     ------     ----                   ----                                   -------
  Normal   Pulling    11m (x17 over 76m)     kubelet, helpdesk-system-product-name  Pulling image "rasa/rasa:1.10.8-full"
  Warning  BackOff    6m11s (x141 over 60m)  kubelet, helpdesk-system-product-name  Back-off restarting failed container
  Warning  Unhealthy  79s (x181 over 76m)    kubelet, helpdesk-system-product-name  Liveness probe failed: Get http://10.42.0.40:5005/: dial tcp 10.42.0.40:5005: connect: connection refused


Name:         rasa-rabbit-0
Namespace:    rasa
Priority:     0
Node:         helpdesk-system-product-name/172.18.3.100
Start Time:   Tue, 04 Aug 2020 15:06:57 +0200
Labels:       app=rabbitmq
              chart=rabbitmq-6.19.2
              controller-revision-hash=rasa-rabbit-d84cc789f
              release=rasa
              statefulset.kubernetes.io/pod-name=rasa-rabbit-0
Annotations:  checksum/secret: 30d1860d7362cc19405b94b5cc3486901fb74653ac6cbf9db4b1fe519cf8e82f
Status:       Running
IP:           10.42.0.37
IPs:
  IP:           10.42.0.37
Controlled By:  StatefulSet/rasa-rabbit
Containers:
  rabbitmq:
    Container ID:  containerd://72095bf8223bcd9f8d3f17604bfc579e7c43952280caeefef815a7a9590ecebd
    Image:         docker.io/bitnami/rabbitmq:3.8.3-debian-10-r11
    Image ID:      docker.io/bitnami/rabbitmq@sha256:e7daf1f57f15902f83cc9e1346a0f29c6a2de4d0212efb8363e2d365ef1dc295
    Ports:         4369/TCP, 5672/TCP, 25672/TCP, 15672/TCP
    Host Ports:    0/TCP, 0/TCP, 0/TCP, 0/TCP
    Command:
      bash
      -ec
      mkdir -p /opt/bitnami/rabbitmq/.rabbitmq/
      mkdir -p /opt/bitnami/rabbitmq/etc/rabbitmq/
      touch /opt/bitnami/rabbitmq/var/lib/rabbitmq/.start
      #persist the erlang cookie in both places for server and cli tools
      echo $RABBITMQ_ERL_COOKIE > /opt/bitnami/rabbitmq/var/lib/rabbitmq/.erlang.cookie
      cp /opt/bitnami/rabbitmq/var/lib/rabbitmq/.erlang.cookie /opt/bitnami/rabbitmq/.rabbitmq/
      #change permission so only the user has access to the cookie file
      chmod 600 /opt/bitnami/rabbitmq/.rabbitmq/.erlang.cookie /opt/bitnami/rabbitmq/var/lib/rabbitmq/.erlang.cookie
      #copy the mounted configuration to both places
      cp  /opt/bitnami/rabbitmq/conf/* /opt/bitnami/rabbitmq/etc/rabbitmq
      # Apply resources limits
      ulimit -n "${RABBITMQ_ULIMIT_NOFILES}"
      #replace the default password that is generated
      sed -i "/CHANGEME/cdefault_pass=${RABBITMQ_PASSWORD//\\/\\\\}" /opt/bitnami/rabbitmq/etc/rabbitmq/rabbitmq.conf
      exec rabbitmq-server
      
    State:          Running
      Started:      Tue, 04 Aug 2020 16:21:12 +0200
    Last State:     Terminated
      Reason:       Completed
      Exit Code:    0
      Started:      Tue, 04 Aug 2020 16:16:42 +0200
      Finished:     Tue, 04 Aug 2020 16:21:12 +0200
    Ready:          False
    Restart Count:  14
    Liveness:       exec [sh -c rabbitmq-api-check "http://user:$RABBITMQ_PASSWORD@127.0.0.1:15672/api/healthchecks/node" '{"status":"ok"}'] delay=120s timeout=20s period=30s #success=1 #failure=6
    Readiness:      exec [sh -c rabbitmq-health-check "http://user:$RABBITMQ_PASSWORD@127.0.0.1:15672/api/healthchecks/node" '{"status":"ok"}'] delay=10s timeout=20s period=30s #success=1 #failure=3
    Environment:
      BITNAMI_DEBUG:                        false
      MY_POD_IP:                             (v1:status.podIP)
      MY_POD_NAME:                          rasa-rabbit-0 (v1:metadata.name)
      MY_POD_NAMESPACE:                     rasa (v1:metadata.namespace)
      K8S_SERVICE_NAME:                     rasa-rabbit-headless
      K8S_ADDRESS_TYPE:                     hostname
      RABBITMQ_NODENAME:                    rabbit@$(MY_POD_NAME).$(K8S_SERVICE_NAME).$(MY_POD_NAMESPACE).svc.cluster.local
      K8S_HOSTNAME_SUFFIX:                  .$(K8S_SERVICE_NAME).$(MY_POD_NAMESPACE).svc.cluster.local
      RABBITMQ_LOGS:                        -
      RABBITMQ_ULIMIT_NOFILES:              65536
      RABBITMQ_SERVER_ADDITIONAL_ERL_ARGS:  +S 2:1
      RABBITMQ_USE_LONGNAME:                true
      RABBITMQ_ERL_COOKIE:                  <set to the key 'rabbitmq-erlang-cookie' in secret 'rasa-rabbit'>  Optional: false
      RABBITMQ_PASSWORD:                    <set to the key 'rabbitmq-password' in secret 'rasa-rabbit'>       Optional: false
    Mounts:
      /opt/bitnami/rabbitmq/conf from config-volume (rw)
      /opt/bitnami/rabbitmq/var/lib/rabbitmq from data (rw)
      /usr/local/sbin/rabbitmq-api-check from healthchecks (rw,path="rabbitmq-api-check")
      /usr/local/sbin/rabbitmq-health-check from healthchecks (rw,path="rabbitmq-health-check")
      /var/run/secrets/kubernetes.io/serviceaccount from rasa-rabbit-token-f9rrp (ro)
Conditions:
  Type              Status
  Initialized       True 
  Ready             False 
  ContainersReady   False 
  PodScheduled      True 
Volumes:
  data:
    Type:       PersistentVolumeClaim (a reference to a PersistentVolumeClaim in the same namespace)
    ClaimName:  data-rasa-rabbit-0
    ReadOnly:   false
  config-volume:
    Type:      ConfigMap (a volume populated by a ConfigMap)
    Name:      rasa-rabbit-config
    Optional:  false
  healthchecks:
    Type:      ConfigMap (a volume populated by a ConfigMap)
    Name:      rasa-rabbit-healthchecks
    Optional:  false
  rasa-rabbit-token-f9rrp:
    Type:        Secret (a volume populated by a Secret)
    SecretName:  rasa-rabbit-token-f9rrp
    Optional:    false
QoS Class:       BestEffort
Node-Selectors:  <none>
Tolerations:     node.kubernetes.io/not-ready:NoExecute for 300s
                 node.kubernetes.io/unreachable:NoExecute for 300s
Events:
  Type     Reason     Age                  From                                   Message
  ----     ------     ----                 ----                                   -------
  Warning  BackOff    31m (x4 over 31m)    kubelet, helpdesk-system-product-name  Back-off restarting failed container
  Warning  Unhealthy  73s (x126 over 75m)  kubelet, helpdesk-system-product-name  Readiness probe failed: curl: (22) The requested URL returned error: 401


Name:         rasa-event-service-6598867d8c-kmd56
Namespace:    rasa
Priority:     0
Node:         helpdesk-system-product-name/172.18.3.100
Start Time:   Tue, 04 Aug 2020 15:06:57 +0200
Labels:       app.kubernetes.io/component=event-service
              app.kubernetes.io/instance=rasa
              app.kubernetes.io/name=rasa-x
              pod-template-hash=6598867d8c
Annotations:  <none>
Status:       Running
IP:           10.42.0.34
IPs:
  IP:           10.42.0.34
Controlled By:  ReplicaSet/rasa-event-service-6598867d8c
Containers:
  rasa-x:
    Container ID:  containerd://4b11cc6f0887cec732c69e5604ec9d6518e54b83ba6a2238954d62aade268d63
    Image:         rasa/rasa-x:0.31.2
    Image ID:      docker.io/rasa/rasa-x@sha256:44c289f807afe686b6696cbc577ed925ed1e844ab9a4850fa7be0e4b032d4fce
    Port:          5673/TCP
    Host Port:     0/TCP
    Args:
      python
      -m
      rasax.community.services.event_service
    State:          Waiting
      Reason:       CrashLoopBackOff
    Last State:     Terminated
      Reason:       Error
      Exit Code:    137
      Started:      Tue, 04 Aug 2020 16:22:13 +0200
      Finished:     Tue, 04 Aug 2020 16:23:12 +0200
    Ready:          False
    Restart Count:  25
    Liveness:       http-get http://:http/health delay=0s timeout=1s period=10s #success=1 #failure=3
    Readiness:      http-get http://:http/health delay=0s timeout=1s period=10s #success=1 #failure=3
    Environment:
      SELF_PORT:              5673
      RABBITMQ_QUEUE:         rasa_production_events
      RABBITMQ_PASSWORD:      <set to the key 'rabbitmq-password' in secret 'rasa-rabbit'>  Optional: false
      RASA_X_USER_ANALYTICS:  0
      LOCAL_MODE:             false
      DB_USER:                postgres
      DB_HOST:                rasa-postgresql
      DB_PORT:                5432
      DB_DATABASE:            rasa
      DB_PASSWORD:            <set to the key 'postgresql-password' in secret 'rasa-postgresql'>  Optional: false
    Mounts:
      /app/endpoints.yml from rasa-configuration (rw,path="endpoints.yml")
      /var/run/secrets/kubernetes.io/serviceaccount from default-token-525zl (ro)
Conditions:
  Type              Status
  Initialized       True 
  Ready             False 
  ContainersReady   False 
  PodScheduled      True 
Volumes:
  rasa-configuration:
    Type:      ConfigMap (a volume populated by a ConfigMap)
    Name:      rasa-rasa-configuration-files
    Optional:  false
  default-token-525zl:
    Type:        Secret (a volume populated by a Secret)
    SecretName:  default-token-525zl
    Optional:    false
QoS Class:       BestEffort
Node-Selectors:  <none>
Tolerations:     node.kubernetes.io/not-ready:NoExecute for 300s
                 node.kubernetes.io/unreachable:NoExecute for 300s
Events:
  Type     Reason     Age                    From                                   Message
  ----     ------     ----                   ----                                   -------
  Normal   Pulling    16m (x21 over 76m)     kubelet, helpdesk-system-product-name  Pulling image "rasa/rasa-x:0.31.2"
  Warning  BackOff    6m13s (x225 over 70m)  kubelet, helpdesk-system-product-name  Back-off restarting failed container
  Warning  Unhealthy  82s (x148 over 76m)    kubelet, helpdesk-system-product-name  Readiness probe failed: Get http://10.42.0.34:5673/health: dial tcp 10.42.0.34:5673: connect: connection refused

I feel like the problem comes from this pod : rasa-rasa-x-74cb6ff89c-q2vwh which have the following problem :

$ kubectl logs -f rasa-rasa-x-74cb6ff89c-q2vwh -n rasa
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/engine/base.py", line 2339, in _wrap_pool_connect
    return fn()
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 304, in unique_connection
    return _ConnectionFairy._checkout(self)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 778, in _checkout
    fairy = _ConnectionRecord.checkout(pool)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 495, in checkout
    rec = pool._do_get()
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/impl.py", line 140, in _do_get
    self._dec_overflow()
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/util/langhelpers.py", line 69, in __exit__
    exc_value, with_traceback=exc_tb,
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/util/compat.py", line 178, in raise_
    raise exception
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/impl.py", line 137, in _do_get
    return self._create_connection()
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 309, in _create_connection
    return _ConnectionRecord(self)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 440, in __init__
    self.__connect(first_connect_check=True)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 661, in __connect
    pool.logger.debug("Error on connect(): %s", e)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/util/langhelpers.py", line 69, in __exit__
    exc_value, with_traceback=exc_tb,
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/util/compat.py", line 178, in raise_
    raise exception
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 656, in __connect
    connection = pool._invoke_creator(self)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/engine/strategies.py", line 114, in connect
    return dialect.connect(*cargs, **cparams)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/engine/default.py", line 493, in connect
    return self.dbapi.connect(*cargs, **cparams)
  File "/usr/local/lib/python3.7/site-packages/psycopg2/__init__.py", line 127, in connect
    conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
psycopg2.OperationalError: FATAL:  password authentication failed for user "postgres"


The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/runpy.py", line 193, in _run_module_as_main
    "__main__", mod_spec)
  File "/usr/local/lib/python3.7/runpy.py", line 85, in _run_code
    exec(code, run_globals)
  File "/usr/local/lib/python3.7/site-packages/rasax/community/__main__.py", line 19, in <module>
    main()
  File "/usr/local/lib/python3.7/site-packages/rasax/community/server.py", line 31, in main
    sql_migrations.run_migrations(session)
  File "/usr/local/lib/python3.7/site-packages/rasax/community/sql_migrations.py", line 25, in run_migrations
    _run_schema_migrations(session)
  File "/usr/local/lib/python3.7/site-packages/rasax/community/sql_migrations.py", line 41, in _run_schema_migrations
    _run_alembic_migration(alembic_config)
  File "/usr/local/lib/python3.7/site-packages/rasax/community/sql_migrations.py", line 65, in _run_alembic_migration
    command.upgrade(alembic_config, target_revision)
  File "/usr/local/lib/python3.7/site-packages/alembic/command.py", line 298, in upgrade
    script.run_env()
  File "/usr/local/lib/python3.7/site-packages/alembic/script/base.py", line 489, in run_env
    util.load_python_file(self.dir, "env.py")
  File "/usr/local/lib/python3.7/site-packages/alembic/util/pyfiles.py", line 98, in load_python_file
    module = load_module_py(module_id, path)
  File "/usr/local/lib/python3.7/site-packages/alembic/util/compat.py", line 184, in load_module_py
    spec.loader.exec_module(module)
  File "<frozen importlib._bootstrap_external>", line 728, in exec_module
  File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
  File "/usr/local/lib/python3.7/site-packages/rasax/community/database/schema_migrations/alembic/env.py", line 96, in <module>
    run_migrations_online()
  File "/usr/local/lib/python3.7/site-packages/rasax/community/database/schema_migrations/alembic/env.py", line 68, in run_migrations_online
    with connectable.connect() as connection:
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/engine/base.py", line 2266, in connect
    return self._connection_cls(self, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/engine/base.py", line 104, in __init__
    else engine.raw_connection()
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/engine/base.py", line 2373, in raw_connection
    self.pool.unique_connection, _connection
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/engine/base.py", line 2343, in _wrap_pool_connect
    e, dialect, self
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/engine/base.py", line 1585, in _handle_dbapi_exception_noconnection
    sqlalchemy_exception, with_traceback=exc_info[2], from_=e
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/util/compat.py", line 178, in raise_
    raise exception
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/engine/base.py", line 2339, in _wrap_pool_connect
    return fn()
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 304, in unique_connection
    return _ConnectionFairy._checkout(self)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 778, in _checkout
    fairy = _ConnectionRecord.checkout(pool)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 495, in checkout
    rec = pool._do_get()
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/impl.py", line 140, in _do_get
    self._dec_overflow()
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/util/langhelpers.py", line 69, in __exit__
    exc_value, with_traceback=exc_tb,
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/util/compat.py", line 178, in raise_
    raise exception
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/impl.py", line 137, in _do_get
    return self._create_connection()
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 309, in _create_connection
    return _ConnectionRecord(self)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 440, in __init__
    self.__connect(first_connect_check=True)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 661, in __connect
    pool.logger.debug("Error on connect(): %s", e)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/util/langhelpers.py", line 69, in __exit__
    exc_value, with_traceback=exc_tb,
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/util/compat.py", line 178, in raise_
    raise exception
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/pool/base.py", line 656, in __connect
    connection = pool._invoke_creator(self)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/engine/strategies.py", line 114, in connect
    return dialect.connect(*cargs, **cparams)
  File "/usr/local/lib/python3.7/site-packages/sqlalchemy/engine/default.py", line 493, in connect
    return self.dbapi.connect(*cargs, **cparams)
  File "/usr/local/lib/python3.7/site-packages/psycopg2/__init__.py", line 127, in connect
    conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
sqlalchemy.exc.OperationalError: (psycopg2.OperationalError) FATAL:  password authentication failed for user "postgres"

(Background on this error at: http://sqlalche.me/e/13/e3q8)

I’m a bit stuck does someone have any lead?

OS NAME=“Ubuntu” VERSION=“18.04.3 LTS (Bionic Beaver)”

Rasa versions RASA_X_VERSION=0.31.1 RASA_VERSION=1.10.8

Take a look at the log for the event service. Both Rasa X and rasa-production depend on this service.

kubectl logs rasa-event-service-6598867d8c-kmd56

Hey @stephens.

The rasa Event service is looping with this message :

$ kubectl logs rasa-event-service-6598867d8c-kmd56
INFO:__main__:Starting event service (standalone: True).
INFO:__main__:Waiting until database migrations have been executed...
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.
WARNING:rasax.community.database.utils:Unable to get database revision heads.
WARNING:rasax.community.database.utils:DB revision(s) do not match migration scripts revision(s):
WARNING:rasax.community.database.utils:DB revision: None
WARNING:rasax.community.database.utils:Migration scripts revision: ['473b15141809']
WARNING:__main__:Database revision does not match migrations' latest, trying again in 2 seconds.

It looks like a data migration is failing. Unless you have a lot of data to migrate I would delete the namespace and re-install.

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Going through this as well. Tried uninstalling and reinstalling at least 5 times now… no resolution

@georgebrianb Did you find a solution? I have encountered the same errors when running quick install script with multipass on my MAC.

It is running on Ubuntu 20.04 LTS and Python 3.8.10. Are these versions supported?

I’m currently waiting for my client to get back so we can try to redeploy. But, it might be a permissions issue, which would be weird indeed… because there’s nothing specified on that, and I am running the install as sudo anyway. Will let you know!

Thanks. You are right! It seems to be a permission issue, at least for the postgresql pod. Screenshot 2021-08-09 at 09.10.22

Maybe this is due to the non-root nature of the bitnami container…

Yeah, I would really appreciate if someone would give us a workaround for this. Having full rights on the machine is not helpful. For the docker deployment they did give a way, by applying certain permissions on the installation folder, and I was encountering the same issue there. But for kubernetes, it’s a bit different and that workaround is not valuable here.

1 Like