Hello,
i have set up Rasa X with the Docker Compose installation method on my Ubuntu 20.04 Server. I also tried the manual installation with Docker Compose which resulted in the same problems/errors. When i try to test my bot in the “Talk to your bot” section, i don’t receive any answer from my bot. When i check the requests send to my server, i can see the proper answer being returned but just not displayed. Furthermore in the “Conversations”-section are no conversations displayed. I’ve looked at similiar posts with the same errors others posted, but couldn’t find a solution for me.
Here are the logs for rasa_rasa-worker_1:
2020-11-17 09:48:31 ERROR pika.adapters.utils.io_services_utils - Socket failed to connect: <socket.socket fd=21, family=AddressFamily.AF_INET, type=SocketKind.SOCK_STREAM, proto=6, laddr=(‘192.168.224.8’, 46676)>; error=111 (Connection refused) 2020-11-17 09:48:31 ERROR pika.adapters.utils.connection_workflow - TCP Connection attempt failed: ConnectionRefusedError(111, ‘Connection refused’); dest=(<AddressFamily.AF_INET: 2>, <SocketKind.SOCK_STREAM: 1>, 6, ‘’, (‘192.168.224.4’, 5672)) 2020-11-17 09:48:31 ERROR pika.adapters.utils.connection_workflow - AMQPConnector - reporting failure: AMQPConnectorSocketConnectError: ConnectionRefusedError(111, ‘Connection refused’) 2020-11-17 09:48:36 ERROR pika.connection - Connection closed while authenticating indicating a probable authentication error 2020-11-17 09:48:36 WARNING rasa.core.brokers.pika - Connecting to ‘rabbit’ failed with error ‘ConnectionClosedByBroker: (403) ‘ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.’’. Trying again. 2020-11-17 09:48:36 ERROR pika.adapters.utils.connection_workflow - AMQPConnector - reporting failure: AMQPConnectorAMQPHandshakeError: ProbableAuthenticationError: Client was disconnected at a connection stage indicating a probable authentication error: (“ConnectionClosedByBroker: (403) ‘ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.’”,) 2020-11-17 09:48:36 ERROR pika.adapters.utils.connection_workflow - AMQPConnectionWorkflow - reporting failure: AMQPConnectionWorkflowFailed: 2 exceptions in all; last exception - AMQPConnectorAMQPHandshakeError: ProbableAuthenticationError: Client was disconnected at a connection stage indicating a probable authentication error: (“ConnectionClosedByBroker: (403) ‘ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.’”,); first exception - AMQPConnectorSocketConnectError: ConnectionRefusedError(111, ‘Connection refused’) 2020-11-17 09:48:36 ERROR pika.adapters.base_connection - Full-stack connection workflow failed: AMQPConnectionWorkflowFailed: 2 exceptions in all; last exception - AMQPConnectorAMQPHandshakeError: ProbableAuthenticationError: Client was disconnected at a connection stage indicating a probable authentication error: (“ConnectionClosedByBroker: (403) ‘ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.’”,); first exception - AMQPConnectorSocketConnectError: ConnectionRefusedError(111, ‘Connection refused’) 2020-11-17 09:48:36 ERROR pika.adapters.base_connection - Self-initiated stack bring-up failed: AMQPConnectionWorkflowFailed: 2 exceptions in all; last exception - AMQPConnectorAMQPHandshakeError: ProbableAuthenticationError: Client was disconnected at a connection stage indicating a probable authentication error: (“ConnectionClosedByBroker: (403) ‘ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.’”,); first exception - AMQPConnectorSocketConnectError: ConnectionRefusedError(111, ‘Connection refused’)
And the logs for rasa_rasa-production_1:
2020-11-17 09:48:31 ERROR pika.adapters.utils.io_services_utils - Socket failed to connect: <socket.socket fd=21, family=AddressFamily.AF_INET, type=SocketKind.SOCK_STREAM, proto=6, laddr=(‘192.168.224.9’, 43006)>; error=111 (Connection refused) 2020-11-17 09:48:31 ERROR pika.adapters.utils.connection_workflow - TCP Connection attempt failed: ConnectionRefusedError(111, ‘Connection refused’); dest=(<AddressFamily.AF_INET: 2>, <SocketKind.SOCK_STREAM: 1>, 6, ‘’, (‘192.168.224.4’, 5672)) 2020-11-17 09:48:31 ERROR pika.adapters.utils.connection_workflow - AMQPConnector - reporting failure: AMQPConnectorSocketConnectError: ConnectionRefusedError(111, ‘Connection refused’) 2020-11-17 09:48:36 ERROR pika.connection - Connection closed while authenticating indicating a probable authentication error 2020-11-17 09:48:36 WARNING rasa.core.brokers.pika - Connecting to ‘rabbit’ failed with error ‘ConnectionClosedByBroker: (403) ‘ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.’’. Trying again. 2020-11-17 09:48:36 ERROR pika.adapters.utils.connection_workflow - AMQPConnector - reporting failure: AMQPConnectorAMQPHandshakeError: ProbableAuthenticationError: Client was disconnected at a connection stage indicating a probable authentication error: (“ConnectionClosedByBroker: (403) ‘ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.’”,) 2020-11-17 09:48:36 ERROR pika.adapters.utils.connection_workflow - AMQPConnectionWorkflow - reporting failure: AMQPConnectionWorkflowFailed: 2 exceptions in all; last exception - AMQPConnectorAMQPHandshakeError: ProbableAuthenticationError: Client was disconnected at a connection stage indicating a probable authentication error: (“ConnectionClosedByBroker: (403) ‘ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.’”,); first exception - AMQPConnectorSocketConnectError: ConnectionRefusedError(111, ‘Connection refused’) 2020-11-17 09:48:36 ERROR pika.adapters.base_connection - Full-stack connection workflow failed: AMQPConnectionWorkflowFailed: 2 exceptions in all; last exception - AMQPConnectorAMQPHandshakeError: ProbableAuthenticationError: Client was disconnected at a connection stage indicating a probable authentication error: (“ConnectionClosedByBroker: (403) ‘ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.’”,); first exception - AMQPConnectorSocketConnectError: ConnectionRefusedError(111, ‘Connection refused’) 2020-11-17 09:48:36 ERROR pika.adapters.base_connection - Self-initiated stack bring-up failed: AMQPConnectionWorkflowFailed: 2 exceptions in all; last exception - AMQPConnectorAMQPHandshakeError: ProbableAuthenticationError: Client was disconnected at a connection stage indicating a probable authentication error: (“ConnectionClosedByBroker: (403) ‘ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.’”,); first exception - AMQPConnectorSocketConnectError: ConnectionRefusedError(111, ‘Connection refused’)
Communication with my bot over socketio (rasa webchat) works correctly and i receive every message. I hope there is some solution to my problem. Best regards