Rasa tracker DB when used with multiple rasa version

We have observed the below behaviour when you upgrade your Rasa version from 2.3 or 2.4 to 2.5 and the use same the tracker store.

The rasa server struggles to respond, due the version difference the policies takes longer time eventually resulting in timeout.

I am not sure if anyone has tested this scenario. We faced this issue when we upgraded our production rasa chabot .

I am not sure if there are any guideline to avoid such scenario

This is a normal upgrade path. I suspect there is something specific to your situation. Can you provide a log with --debug showing the timeout and what was occurring in the minutes before the timeout?

Greg